Business Analyst Supply Chain

JETUN PATEL

Toronto, ON Canada • +1-437-***-**** • *************@*****.***

Professional Summary

• 3+ years of experience in Business Analyst with understanding of all the phases of SDLC from inception phase to production and methodology like Agile with proficient in Business Process Flow and Business Analysis.

• Knowledge of SDLC and different methodologies like Agile and Waterfall. Capable of gathering business requirements, facility JAD sessions, develop User stories and Acceptance Criteria.

• Using Tableau, produce daily, weekly, monthly, and quarterly reports for leadership evaluation.

• Conducted scrum meetings and was involved in sprint reviews of Software Requirement Specifications. Preparation of briefing reports

• Ability to performing various BA activities including Eliciting Requirements, Gap Analysis, Documenting Business and Functional Requirements, RTM.

• Well-Versed in the implementation and integration strategies with team- oriented environment, utilize quantitative and qualitative analytical skills.

• Proficient in developing test plans, writing test scenarios and conduct UAT. Skills

• Methodologies: SDLC, Agile/Scrum, Waterfall

• Documentation: FRD,, SRS, RAD, JAD

• Project Management Tools: MS Project, MS

Excel, MS SharePoint

• Visualization Tools: Power BI and Tableau

• Tracking / Other Skills: Jira, Microsoft Visio, HP Quality Center, JAD, Rational ClearQuest,

RTM, Git and GitHub

• Analysis Skills: Cost/benefit analysis, Impact

analysis, GAP analysis, Risk analysis, SWOT

analysis

• Soft Skills: Time management, Leadership and

management, Problem-solving, Negotiation,

Decision-Making, Documentation and

Presentation, Verbal communication

• Operating System: Windows, Linux

Education

Master of Science: Project Management, 04/2023

Northeastern University - Canada

Bachelor of Engineering: Chemical Engineering, 08/2020 Shri S'ad Vidya Mandal Institute of Technology - India Work History

Business Analyst 03/2022 to Current

Cybage Software – ON, Canada

• Obtain requirements, analysis, design, development, testing production of an application using the agile model.

• Perform and maintain BRDs, FRDs and technical design documentations.

• Conducting JAD sessions with SMEs and other stakeholders for open and pending issues.

• Facilitated UAT sessions with end-users, resulting in a 98% user satisfaction rate with the newly implemented supply chain management system.

• Conducted a thorough analysis of current supply chain workflows, identifying inefficiencies and bottlenecks that were impacting productivity and on-time delivery.

• Implemented process improvements resulting in a 20% reduction in lead time.

• Technical troubleshooting of the product including performance adjustment utilizing SQL Query Optimization.

• Used SQL queries to extract data from different databases including testing and production for data validation and data analysis.

• Utilized SQL, MS Access, Tableau to create various Dashboards and Visualization of Customers.

• Executing system test to ensure accuracy of business specifications.

• Interact with the developers to report and track bugs using JIRA. Jr. Business Analyst 12/2018 to 05/2021

Bright Mind Technologies – India

• Followed the Waterfall and Agile methodology of project development. Analyzed and incorporated User Stories in different release plans for the sprints in Scrum process

• Created Business Requirement Document and then converted business requirements into Functional specifications.

• Performed GAP Analysis and Impact Analysis to identify the deficiencies of the current system and to identify the requirements for the proposed system.

• Involved in creating Test Plan by providing and deriving estimates, creation of Test Scenarios and Test Cases,

• Defect management using HP Quality Center, UAT, user training as a Tool Expert, Product Readiness Effort.

• Operated scrum team, daily Scrum Meeting, Planning, Scope, daily Status Tracking, Coordination, Problem solving, Defect Triaging, Sprint Grooming and Retrospective Meeting.

• Involved in development and documentation of Software Requirements Specification (SRS) using Borland Caliber RM.

• Using Jira to document epics, user stories, risks, issues, defects. Certificates

Certified ScrumMaster®

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