General Manager
Resume:
CHARLES “ROB” MORELOCK
EXECUTIVE LEVEL LEADER IN PEOPLE LEADERSHIP AND OPERATIONS
Dynamic Operations Leader Driving Excellence, Growth & Profitability 25+ Years of Success Achievement-oriented Regional Director and General Manager with a proven track record of spearheading and optimizing multi-site operations. Adept at delivering exceptional results, driving financial growth, and exceeding KPI metrics. Skilled in fostering strong client relationships and resolving operational challenges promptly. Recognized for implementing innovative strategies to enhance efficiency, safety, and overall performance. Experienced in leading top-tier teams and ensuring compliance with corporate standards. Proficient in financial management, data analysis, and continuous improvement initiatives. Seeking new opportunities to lead and make a significant impact on organizational success.
SERVANT LEADERSHIP
Charles "Rob" Morelock is an exemplary servant leader with over 25 years of outstanding executive-level experience in people leadership and operations. His dynamic leadership style revolves around driving excellence, growth, and profitability. Throughout his career, he has consistently demonstrated an unwavering commitment to putting his team first and empowering them to achieve their full potential.
As a servant leader, Rob leads by example, prioritizing the needs of his team and fostering a positive and inclusive work environment. He actively listens to his team members, values their input, and encourages collaboration, creating a sense of trust and mutual respect. Rob understands that the success of the organization is directly linked to the growth and success of its employees.
With his exceptional servant leadership qualities, Rob is poised to lead any organization to ultimate success. His ability to motivate and inspire top-tier teams, couple with his strategic vision and problem-solving skills, enables him to navigate complex challenges and drive the organization towards excellence. Rob’s passion for driving operational excellence, fostering a positive work culture, and achieving outstanding results make him an invaluable asset to any organization seeking transformative leadership.
EXPERIENCE
Regional Director, Cardinal Logistics, 02/2018 to 12/2022
• Spearheaded day-to-day operations for up to 10 locations, responsible for driving the execution of operational KPI metrics and unit goals, resulting in a total value of
$22M.
• Acted as the primary liaison with retail clients, including Mattress Firm, GE, Wayfair, and Bobs, addressing and resolving operational issues promptly and professionally.
• Implemented strategies to improve operational metrics quarter by quarter, showcasing a continuous commitment to excellence.
• Led recruitment, vetting, and compliance efforts for management, support staff, and independent contractors, ensuring the development of top-tier teams.
• Reviewed specific metric results and processes across multiple locations, fostering uniformity and implementing best practices to optimize overall performance.
• Maintained a strong presence with both clients and internal teams, actively engaging in 90% travel to different terminals.
General Manager, NFI Industries, 06/2013 to 02/2018
• Directed operations and financial performance for a facility with a combined budget of $9.5M, catering to prestigious clients such as Target and TJX Maxx.
• Utilized data analysis and forecasting to plan long-term labor needs, ensuring seamless operations based on sales and historical data.
• Demonstrated exceptional financial acumen by managing full P&L responsibility and driving cost reduction efforts while maintaining a high standard of quality and delivery.
• Cultivated strong partnerships with customers, leading to a significant reduction in claims, amounting to $1M in savings.
SKILLS
Leadership
Operations
KPIs/Metrics
Problem-solving
Strategy
Recruitment
Compliance
Financial Management
Data Analysis
Forecasting
Cost Reduction
Quality Assurance
Partnership Building
Continuous Improvement
Safety
Team Motivation
Process Improvement
Revenue Management
P&L Responsibility
Customer Relations
Client Management
Supply Chain Management
Warehousing
Human Resources Practices
Corporate Compliance
CONTACT
NJ/Philadelphia/ Lehigh Valley
*********@***.***
https://www.linkedin.com/in/robmorelock/
• Championed continuous improvement initiatives to enhance safety, quality, and efficiency, effectively expanding capabilities within the warehouses.
• Upheld compliance with corporate and department policies, fostering a positive and compliant work environment.
Senior Manager - Cash Logistics, Brinks Inc., 07/2007 to 06/2013
• Orchestrated inside currency operations for the largest Cash Logistics Branch in Brinks US, managing a diverse range of functions including cash room, coin room, global services, security, and vault operations across multiple locations.
• Pioneered the "one vault" concept, streamlining operations by merging two vaults into one, resulting in increased efficiency and cost savings.
• Led and motivated a dedicated team of 85 indirect reports, successfully achieving outstanding processing volume and revenue amounting to $10M.
• Demonstrated exceptional financial stewardship by overseeing the full P&L responsibility for the branch.
Additional Experience:
Director of Operations Karcher/Castle Rock Industries 2006-2007 General Manager Exel/DHL 2003-2006
Senior Manager FedEx 1989-2003 (Promoted 7x)
EDUCATION
Bachelor of Science, Business Administration
Siena College
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