Data Entry Customer Service

Location:

Posted:

August 03, 2023

LISA HALL

OBJECTIVE

Seeking a challenging position

within a company where I may apply

transferable skills, organization, and

strong customer service to make a

positive contribution to the

company’s growth and success.

CONTACT INFO

**********@*****.***

EXPERIENCE

QUALITY CONTROL OPERATOR, Business Systems & Consultants January 2023 - Current

• Support data entry by cleaning and transforming raw documents in Dokmee Capture to create accurate digital documentation for various businesses.

• Communicate with managers and indexers to solve problems related to data integrity.

• Recommended updates to data entry procedures to improve efficiency, accuracy, and security.

• Proficient in Microsoft Office and Excel

GUEST ADVOCATE, Target

November 2021 – September 2022

• Engaged with guests which included asking questions to better understand their specific needs.

• Worked efficiently to minimize guest wait time while maintaining guest service and accuracy.

• Knowledgeable on tools, products, and services available in the total store and specific to an area to solve guest issues and improve experience.

DELI ASSOCIATE, Walmart

March 2003 – May 2021

• Responded to customer inquiries by assessing the customer’s needs and problems to effectively deliver an ideal solution.

• Conducted inventories and managed deliveries that resulted in zero loss of service.

• Handled shift-to-shift and end-of-day register audits managing all cash and purchase receipts.

EDUCATION

HIGH SCHOOL DIPILOMA

Chilton County High School

1989-1993

SKILLS

• Data entry

• Time-management

• Problem-solving

• Detail-oriented