719-***-****, ************@*****.***
BRANDI LYNN BRAY
OBJECTIVE
To work full-time in a challenging environment in which I can be part of a team that utilizes my skills in administration, psychology, technical writing and editing, organization, communication, and management. HIGHLIGHTS OF QUALIFICATIONS
Proficient in Microsoft Word, Excel, PowerPoint, Front Page, and Outlook
Excellent written and verbal communication, time management, multi-tasking, and organization WORK EXPERIENCE
May 2017 - Present Bobcat Welding and Fencing Colorado Springs, CO Owner, General Labor
Welder’s Helper: Assist Welder with all responsibilities including grinding and torching
Fence Builder: build fence from start to finish
Owner: bid job, purchase materials, schedule job, keep books, etc. December 2015 – May 2017 Luce Research Colorado Springs, CO Point, Coach, Phone Representative
Point Duties: Manager overseeing the Coaches on the Floor upon which I was promoted after 5 total months of employment
Coach Duties: Manager overseeing the Phone Representatives upon which I was promoted after 6 weeks of employment
Phone Representative: Outbound Political Call Center/Survey Representative June 2015 – October 2015 Xerox Business Services, LLC Colorado Springs, CO Call Center Agent
Went through 5 week training program for post-paid Verizon Wireless accounts
Customer service (call center) agent for answering post-paid Verizon Wireless client questions November 2014 – March 2015 TZ Financial, LLC Colorado Springs, CO Trimmer/General Labor
Medicinal Marijuana Trimmer: duties include trimming the marijuana, cleaning, assisting the master grower with any tasks needed
Worked on documentation and organization, received minimal training in MITS system May 2005 – December 2012 Historic Triple B Ranch Woodland Park, CO Administrative Manager, Executive Assistant, Guest Services Manager, Marketing
Administrative Duties: office organization, research projects, reporting systems, wrote and edited procedures and numerous other documents
Executive Assistant Duties: documentation, organization, dictation, and personnel department
Guest Services: responsible for managing employees, operations and statistics, customer services, housekeeping
Marketing: designed and produced ads and tracked all relevant statistics, managed website project and maintained professional website
2005 (Spring Semester) University of Colorado Boulder, CO Teacher’s Assistant
Taught a general psychology recitation of 50 students/week and proctored exams for 500 students 2002 – 2003 (Summers) Cripple Creek/Victor Gold Mining Co. Victor, CO Leach Pad Crew Member and Plant Operator Crew Member
Maintained leach pad to ensure gold was efficiently being leached
Responsible for daily readings of gold, cyanide content, ph readings, temperature readings in plant EDUCATION
2007 – 2009 University of Colorado Colorado Springs, CO Certificate in Professional and Technical Writing Program GPA 3.9
Classes Taken: Business/Administrative Writing, Technical Editing and Style, Advanced Composition, Advanced Grammar, Writing as Technology, Grant/Proposal Writing 2001 – 2005 University of Colorado Boulder, CO
Bachelor of Arts and Sciences/Psychology GPA 3.5
Dean’s List 2003 – 2005
Professional Community Service Fraternity Member (Alpha Phi Omega)
*REFERENCES AVAILABLE UPON REQUEST