Team Member Customer Service

Tayla Brown

Summary:

An accomplished professional having a good experience working in a fast growing environment.

She is certified phlebotomist and learn to draw blood during her externship.

Skilled in CSR, multitasking etc.

Proficient in MS Office.

Skills:

Strong customer relationship builder.

Ability to problem solve in difficult situations.

Excellent attention to detail and analyzing.

Time management skills.

Astute learner.

Multitasking skills.

Microsoft office proficient.

Highly responsible and reliable.

Education:

High School diploma – Summit High School, Spring Hill TN May 2018

Certified Phlebotomist, Tennessee Professional Training Institute located in Murfreesboro, TN

Experience:

Aetna 03/2020- Present

CSR

Burger king – Spring Hill TN 01/2018 – 02/2020

Team member

Delivered exceptional, friendly and fast service.

Accurately recorded orders and partnered with team members to serve and exceed guess expectations.

Managed closing duties, including consistency adhered to quality expectations and standards.

Preforming task as directed by management.

KFC - Spring Hill TN 07/2017 - 01/2018

Team member

Learned all ordering and inventory systems.

Being a point of escalation for all customer service issues.

Promoting a hard working successful and pleasant team environment.

Listen attentively to customers’ orders to insure a positive customer experience.

Analyze selling methods to engage customers in items on the menu.

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