Quality Control Sales Representative

Billy G. Daniels

***** ********* ****** ****; Cypress, TX 77433

281-***-**** **********@*****.***

OBJECTIVE

To obtain a position in a professional environment that will utilize my present knowledge and offer opportunities to acquire new skills for future advancement.

HIGHLIGHTS OF QUALIFICATIONS

Proven ability to create and manage a results-oriented team

Outstanding skills in analysis, strategy, and planning

Experience in clear and effective business communications

Able to consistently meet demanding time goals

Successful liaison between departments and companies

TRAINING & ORGANIZATIONAL CHANGE AND DEVELOPMENT

Trained and educated professionals, potential clients, and staff

Provide ongoing education and instructions to employees

Provided training that ensured performance according to both generally accepted industry standards and corporate policies and processes

Responsible for the interpretation, implementation, and dissemination of company policy and procedural changes

Provided quality control about warehouse inventory

Assisted with the preparation of internal/external audit procedures

Initiate design of the company’s warehouse

Directed a team of professionals who successfully handled 500-600 units per month with less than 5% deficiencies

Takes necessary and reasonable precautions to protect employees, equipment, materials, and facilities.

ANALYZING AND PLANNING

Developed and implemented procedures that were utilized to train new employees

Streamlined procedures to expedite customers’ requests

Designed and implemented a system of quality control, resulting in a 50% reduction of post-closing deficiencies.

PROFESSIONAL EXPERIENCE

Hancock Mortgage Partners, LLC 2011-2022

Closing Assistant

ACR Supply-Houston, Texas 2008-2011

Operations Manager / Sales Representative

Interline Mortgage Company – Conroe, Texas 2007-2008

Quality Control / Quality Assurance Specialist

Access Lending Houston- Houston, Texas 2005-2006

Collateral Specialist

EDUCATION

University of Southern Mississippi

B.S. Criminal Justice

REFERENCES: Available upon request

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