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Network Engineer Incident Management

Location:
Hyderabad, Telangana, India
Salary:
5,50,000
Posted:
August 02, 2023

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Resume:

GANESH MOLANKULA

HYDERABAD · 891-***-****

adynzx@r.postjobfree.com · https://www.linkedin.com/in/ganesh-molankula- 7a04961b6/ ·

To obtain a challenging and responsible position in the area of Network engineer and Software Testing, where my combined knowledge, expertise, and dedication will be utilized. EXPERIENCE

[NOV 2022] – [TILL NOW]

[NETWORK ENGINEER L1], [TATA COMMUNICATIONS TRANSFORMATION SERVICES LTD-AS A VENDOR OF LOBO STAFFING]

• Experienced in incident management, with a track record of promptly acknowledging new tickets and resolving incidents to meet SLA requirements.

• Coordinating with Switch / Transmission / Circle / UBR / Fiber Teams to provide end to end resolution and resolve the issue with detailed RCA / RFO.

• Working on fault tickets and coordinating with internal teams towards resolution.

• Escalating the issue to concerned team and leads on a timely basis for faster resolution.

• Working on both service affecting and Non-Service affecting issues.

• Remote access to multiple routers & Switches such as Cisco, Juniper & Alcatel.

• Installing and configuring operating systems like Windows 7,8,8.1,10,11

• Assembling hardware components and troubleshooting Hardware issues

• Configuring and exporting

• MS Outlook, IP addressing Technical Skills Basic knowledge about

[DEC 2020] – [APRIL 2022]

[ASSCOIATE], [ADWAIT ALGORITHMS]

● Classification of predicting specific class or label for something defined by set of data points.

● Verification is a way of preventing errors when data is copied from one medium to another.

● Object identification for computer vision using image segmentation testing computer manipulated images and real world images.

● Segmentation for process of dividing an image into different regions based on the characteristics of pixels

● Recognition for set of techniques for detecting, analyzing and interpreting images to favor decision-making

EDUCATION

[2015-2019]

[B.TECH], [JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY] B.Tech (Electronics and Communication Engineering) from Jawaharlal Nehru Technological University in 2019 with 61%.

[2013-2015]

[INTERMEDIATE], [GURUKRUPA JUNIOR COLLEGE-STATE BOARD] 2

• Intermediate from BIE, AP (Gurukrupa Junior College,Siddipet) passed in 2015 with 81.1%

[2013]

[SSC], [SCHOOL OF SECONDARY EDUCATION-ZPHS]

S.S.C from School of Secondary Education in 2013 with 73%. SKILLS

Operating Systems : Windows 10 and LINUX

Testing Tools : Jira

Programming Language : C, Java, OOPS

Database : My SQL, Postgres, Mario DB

Firewall and Security

Monitoring & Access Control

ACTIVITIES ON NETWORK ENGINEER

• Network Trouble Shooting: Proficient in troubleshooting network issues, diagnosing problems, And identifying root causes. Skilled in using network analysis tools and techniques to isolate and Resolve network connectivity, performance, and security issues.

• Firewall and Security: Knowledge of firewall technologies and security principles. Able to configure And manage firewalls to enforce security policies, control access, and protect the network from unauthorized access and threats.

• Incident Management: Experience in incident management, promptly acknowledging new Tickets, and resolving incidents within SLA requirements. Coordinating with various teams to provide End-to-end resolution and working on both service-impacting and non-service-impacting issues.

• Network Monitoring and Analysis: Proficient in using network monitoring tools to monitor Performance, defect animals, and ensure optimal network health. Skilled in analyzing network traffic Patterns, bandwidth utilization, and packets captures for troubleshooting and optimization.

• Ticket Management: Proficient in ticketing and systems and processes, effectively managing and Updating tickets, and ensuring timely resolution and closure. Experience in collaborating with Teams, escalating issues when required, and providing regular updates. ACTIVITIES ON SOFTWARE TESTING

• Proficient in Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC).

• Experienced in working with various SDLC models, including waterfall, Agile, and iterative methodologies, adapting to project requirements and team analytics.

• Skilled in generating comprehensive test scenarios and designing and effective test cases to ensure through coverage of software functionality.

• Proficient in executing test batches, utilizing automated testing tools where applicable, and meticulously analyzing test results to identify and report defects.

• Demonstrated expertise in defect report, tracking, and managing the complete defect life cycle, ensuring timely resolution and quality improvement

• Proficient in utilizing SQL Server Database Management System for database-related testing activities, including data validation, integrity checks, and querying.



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