Creative Writing Customer Relations
Resume:
Jacob Raphael *** Amherst Ct.
Atlanta GA, *****
*****.**********@*****.***
SKILLS
● Direct customer relations experience with adults and children.
● Extensive experience with both creative writing and editing.
● Lifelong learner.
● Partial Spanish proficiency.
● Professional, punctual.
● Self-motivated.
EXPERIENCE
Pet Lodge Pet Resort — Kennel Technician
January 2022 - PRESENT
● Ensured optimum comfort of the clients and kept their living quarters clean.
● Used clear, precise communication with colleagues about the animals' health, well-being, and food intake.
Hancock Claims Consultants, Alpharetta — Claims Reviewer April 2017 - December 2018
● Performed final inspection of all Direct Inspection field technician reports before personally sending them to customers.
● Communicated with customers and field technicians via phone and email to provide high-quality support and ensure inspection documents were accurate and adhered properly to industry standards.
● Ensured that technician reports and inspection data were organized and edited to adhere to a high standard of professional quality. Roughly 30 or so daily.
EDUCATION
Georgia College and State University, Milledgeville — Creative Writing, Philosophy
SEPTEMBER 2011-DECEMBER 2015
PERSONAL PROJECTS
● Writing the draft of a manuscript
● Regularly go over what I have written, searching for errors in grammar, syntax, and continuity.
● Writing short stories and essays
● Engaging with fellow writers and specialists in many areas to increase the accuracy of various pieces and suggestions regarding style and presentation.
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