**/**** - ******* *** & Floor Supervisor

Alorica, El Paso, TX

Assisting clients through inbound calls regarding their bank accounts, multitasking different programs while on calls, using Microsoft Word as well as Microsoft Excel, excellent typing skills, assisting other employees when having escalations, educating employees on proper use of programs to use in order to provide all correct information to clients, answering questions employees have regarding the clients' reason for calling in.

03/2019 - 09/2019 Cashier & Sandwich Artist

Subway, El Paso, TX

Assist customers with preparing their orders, prepping food to high standards, cleaning up the store, cooking and making food as it gets places, customer service/greeting clients, organizing merchandise, cash handling, closing store after business hours

04/2011 - 09/2012 Daycare Provider

Heather Osorio's Little Ones, San Jose, CA

Monitor students' progress and provide students and teachers with assistance in resolving any problems. Recruit, hire, train, and evaluate primary and supplemental staff and recommend personnel actions for programs and services. Teach classes or courses or provide direct care to children.

03/2007 - 05/2009 Cashier

Subway, San Jose, CA

Greet customers entering establishments. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Answer customers' questions, and provide information on procedures or policies. Issue receipts, refunds, credits, or change due to customers.

07/2004 - 09/2007 Sales Associate

Luxury Perfumes, San Jose, CA

Answer customers' questions about products, prices, availability, or credit terms. Answer questions regarding the store and its merchandise. Greet customers and ascertain what each customer wants or needs.

Martha Virrueta

12852 Rock Cliff Ave, El Paso, TX 79928

Phone: 915-***-****

Email: adynwp@r.postjobfree.com

Objective

I am seeking employment with a company where I can use my talents and skills to succeed in a stimulating and challenging environment. My priority is to help the company succeed while I do so as well and take advantage of all advancement opportunities. Ability Summary

My abilities are typing skills, awards for being with current employer for three years, promotion to move up as a supervisor, improved customer service skills, management skills when moved up to coach and train new employees as well. I am punctual and reliable as well as can multitask and follow business protocols. Employment History

Education History

Medical Assistant

Associate's Degree

Heald College, Milpitas, CA

Occupational Licenses, Certificates and Training

Honors & Activities

Additional Information

Detailed References

Gloria Pichardo, Manager

Black Friday

5724 Prince Edwards Ave

El Paso, TX 79924

432-***-****

Contact this candidate