Administrative Assistant Service Representative

Tara Jackson

**** ******* ***. *** **

Bronx NY *0456

Phone: 347-***-****

Email: ***************@*****.***

SUMMARY

Over 15 years of extensive administrative and organizational experience with excellent verbal and personal communication skills. Self-motivated individual with a high level of energy and the ability to adapt quickly to different situations. Proficient in problem analysis, utilizing personal judgment, and efficiently solving problems.

SKILLS

• Proficient in Microsoft Word and PowerPoint; quick to learn new software applications.

• Accurate data entry and management.

• Typing speed: 50 words per minute.

• Experienced caregiver.

EXPERIENCE

Caregiver

Bronx, New York

April 2021 - Present

• Manage laundry, assist with hygiene regimen, and perform light housekeeping.

• Provide errand services and conduct grocery shopping.

• Assist with dressing and grooming of the patient.

• Prepare meals and ensure cleanliness by changing bed linens.

Cashier

TJ Maxx, Bronx, New York

July 2014 - March 2020

• Greeted customers and provided information about products.

• Scanned item prices and operated the cashier register.

• Collected payments by checks, credit cards, and cash.

• Counted money and bagged items.

• Offered our credit cards to customers.

Administrative Assistant

Sid Wainer & Son, Bronx, New York

August 2015 - August 2018

• Received and processed information and paperwork about customers, suppliers, products, and services.

• Typed, formatted, proofread, and sent out correspondences.

• Received and distributed incoming mail and packages.

• Researched answers to questions from staff and customers, answered phones and emails.

• Arranged appointments and maintained schedules.

Agency Service Representative

New York State Department of Labor, New York, NY

February 1999 - May 2014

• Greeted customers coming into the Workforce1 Career Center.

• Scheduled/rescheduled weekly Orientations Appointments from Re-Employment Operating System download.

• Processed Workshop Appointments and other relevant mailing through Re-Employment Operating System.

• Recorded attendance and customer's response using REOS.

• Data entered new registrations and updated registrations correctly in One-Stop Operating System.

• Conducted orientations detailing services offered by the Career Center.

• Assessed the needs of customers and routed them to appropriate services.

• Answered questions regarding any services provided.

• Delivered basic Resource Room services including assistance with job listings, job search assistance, labor market information, career materials, and referrals to additional services.

• Monitored the public's use of personal computers to ensure their proper usage according to departmental guidelines.

• Maintained required statistics accurately.

• Contacted customers regarding questionable or insufficient information.

• Performed other clerical functions as requested, including processing mail, filing, locating files, sending customer call-ins, transferring records, and making copies.

EDUCATION

Monroe College, Bronx, NY

Associate's Degree in Office Technologies

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