Administrative Assistant Customer Service
Resume:
SB
SHERYL BROOKS
**************@*****.*** 281-***-**** Sandy Springs, United States 30350
Motivated Administrative Assistant with 15 years of experience offering office support in Medical industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Timeline Planning and Management
Transporting Files
Inventory Systems
Mail Management
Program File Distribution
Sensitive Material Handling
Check Processing
Memo Preparation
Insurance Eligibility Verification
Data Entry Documentation
Advanced MS Office Suite Knowledge
Records Management Systems
Types 50 WPM
Schedule Management
Office Equipment Operation
Strong Organizational Skills
Sam's Club Alpharetta, GA
Door Greeter/Cashier
04/2014 - 03/2022
Assisted with security procedures by validating purchases against receipts. Recognized security risks to properly handle situations. Offered customer support by directing to designated locations and connecting with specific personnel.
Galveston College Galveston, TX
Test Proctor/Administrative Assistant to
the Director
08/2008 - 10/2013
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Maintained accurate department and customer records. Provided secretarial and office management support while building cooperative working relationships.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Handled incoming calls and directed callers to appropriate department or employee.
New York Institute of Art And Design New York, NY Interior Design
Summary
Skills
Experience
Education and Training
04/2021
American Intercontinental University/ Atlanta, GA Interior Design
Contact this candidate