Selita Malone

Customer Service Representative

Columbus, OH 43219

adynpd@r.postjobfree.com

+1-614-***-****

To obtain a position in an innovative company that will appreciate my strengths and abilities. A company that I can grow with.

Willing to relocate to: North Carolina - -

Authorized to work in the US for any employer

Work Experience

Call Center Representative

Talent Burst

October 2022 to March 2023

Customer Service

Inbound Calls

Data Entry

Problem Solve

Update and Verify Member Information

Provided Health Care Information

I have been trained in different areas like:

Avaya Phone System

Care Gaps

Provider Care Changes

Third Party Insurance

Language Lines

IAD CTI One X-Agent

EXP Masess System

Filing Appeals and Greivences

Printer

King Bling LLC - Columbus, OH

June 2019 to Present

I have my own company that I do custom printing

Call Center Representative

Imtermedix - Columbus, OH

September 2014 to October 2019

Customer Service

In and Outbound calls

Data Entry

Update Insurance Information

Setup payment Plans

Problem Solve

Take payments

Verify Patient Information

Verify Insurance Information

Sales Representative

Safelite auto Glass - Dublin, OH

March 2012 to September 2014

Inbound and outbound calls

Sales

Collecting on overdrawn accounts

Inbound and outbound calls

Arranging deposits

Customer service

Transferring Funds

Light house keeping

Damal Home Health Care Services - Columbus, OH

May 2006 to November 2010

Light House Keeping

Meal Prep

Administered Medication

Transported Patient to appointments

Paid Bills

Personal Care

Medical Records Clerk/ Receptionist

Capital Primary Care - Columbus, OH

April 2003 to May 2006

Customer service

Scheduling appointments

Confirming appointments

Faxing

Copying

Receiving payments

Organizing and pulling medical records

Data entry

Investment/ portfolio management

Mail Room Clerk

U.S. Postal Services - Columbus, OH

November 2002 to April 2003

Sorting

Shipping

Checking postage on mail

Education

Diploma

Beechcroft High School Columbus - Columbus, OH

1988 to 1992

Skills

• Outbound Sales

• Typing

• Leadership

• Meal Preparation

• Cold Calling

• Food Preparation

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