Customer Service Data Entry
Resume:
Selita Malone
Customer Service Representative
Columbus, OH 43219
********@*****.***
To obtain a position in an innovative company that will appreciate my strengths and abilities. A company that I can grow with.
Willing to relocate to: North Carolina - -
Authorized to work in the US for any employer
Work Experience
Call Center Representative
Talent Burst
October 2022 to March 2023
Customer Service
Inbound Calls
Data Entry
Problem Solve
Update and Verify Member Information
Provided Health Care Information
I have been trained in different areas like:
Avaya Phone System
Care Gaps
Provider Care Changes
Third Party Insurance
Language Lines
IAD CTI One X-Agent
EXP Masess System
Filing Appeals and Greivences
Printer
King Bling LLC - Columbus, OH
June 2019 to Present
I have my own company that I do custom printing
Call Center Representative
Imtermedix - Columbus, OH
September 2014 to October 2019
Customer Service
In and Outbound calls
Data Entry
Update Insurance Information
Setup payment Plans
Problem Solve
Take payments
Verify Patient Information
Verify Insurance Information
Sales Representative
Safelite auto Glass - Dublin, OH
March 2012 to September 2014
Inbound and outbound calls
Sales
Collecting on overdrawn accounts
Inbound and outbound calls
Arranging deposits
Customer service
Transferring Funds
Light house keeping
Damal Home Health Care Services - Columbus, OH
May 2006 to November 2010
Light House Keeping
Meal Prep
Administered Medication
Transported Patient to appointments
Paid Bills
Personal Care
Medical Records Clerk/ Receptionist
Capital Primary Care - Columbus, OH
April 2003 to May 2006
Customer service
Scheduling appointments
Confirming appointments
Faxing
Copying
Receiving payments
Organizing and pulling medical records
Data entry
Investment/ portfolio management
Mail Room Clerk
U.S. Postal Services - Columbus, OH
November 2002 to April 2003
Sorting
Shipping
Checking postage on mail
Education
Diploma
Beechcroft High School Columbus - Columbus, OH
1988 to 1992
Skills
• Outbound Sales
• Typing
• Leadership
• Meal Preparation
• Cold Calling
• Food Preparation
Contact this candidate