Customer Service Warehouse Associate

Dennis S.A. Green 301-***-****

**** ******** **. ****** ***** MD 20748 *********@*****.***

Professional Profile

Ambitious and responsible worker eager to begin an entry-level position where I can utilize my organizational and time-management skills to help better the company.

Excellent communication skills

Enthusiastic with ability to establish priorities and meet challenges head-on

Strong peoples skills

Outstanding interpersonal and presentation skills

Self-motivated, hard-working individual

Decision Maker

Nordstrom Warehouse, Upper Marlboro May 2017 – Present

Warehouse Associate

Responsibilities:

Working in the shipping and receiving branch, tracking inventory, storing products, and overseeing deliveries and shipments.

• Sign for factory deliveries of company products.

• Organizes and restocks products in the warehouse.

• Takes inventory of all supplies, and reorders materials as necessary.

• Process and package orders.

• Deliver orders to clients and customers.

• Addresses and resolves any shipment or delivery errors.

• Assist customer service department in addressing customer complaints with regard to shipments and deliveries.

• Inspects all goods being shipped and received, reporting and defective or damaged items.

• Keeps warehouse organized and clean.

• Update management or supervisor on the status of inventory, shipments, and deliveries.

ProLogistix, Greenbelt, MD March 2016 – May 2017

Warehouse Associate

Responsibilities:

Working in the shipping and receiving branch, tracking inventory, storing products, and overseeing deliveries and shipments.

• Sign for factory deliveries of company products.

• Organizes and restocks products in the warehouse.

• Takes inventory of all supplies, and reorders materials as necessary.

• Process and package orders.

• Deliver orders to clients and customers.

• Addresses and resolves any shipment or delivery errors.

• Assist customer service department in addressing customer complaints with regard to shipments and deliveries.

• Inspects all goods being shipped and received, reporting and defective or damaged items.

• Keeps warehouse organized and clean.

• Update management or supervisor on the status of inventory, shipments, and deliveries.

Gene’s Carpet & Interiors Inc., District Heights, MD June 2011 - April 2012

Installer

Responsibilities:

Lay and install carpet from rolls or blocks on floors. Duties were as followed but not limited to:

Cut and trim carpet to fit along wall edges, openings, and projections, finishing the edges with a wall trimmer.

Cut carpet padding to size and install padding, following prescribed method.

Fasten metal treads across door openings or where carpet meets flooring to hold carpet in place.

Inspect the surface to be covered to determine its condition, and correct any imperfections that might show through carpet or cause carpet to wear unevenly.

Nail tack strips around area to be carpeted or use old strips to attach edges of new carpet.

Plan the layout of the carpet, allowing for expected traffic patterns and placing seams for best appearance and longest wear.

Roll out, measure, mark, and cut carpeting to size with a carpet knife, following floor sketches and allowing extra carpet for final fitting.

Stretch carpet to align with walls and ensure a smooth surface, and press carpet in place over tack strips or use staples, tape, tacks or glue to hold carpet in place.

Move furniture from area to be carpeted and remove old carpet and padding

Value City, Marlow Heights, MD November 2010 - June 2012

Stock Clerk

Responsibilities:

Assisted with ordering, receiving, stocking and display of products, maintained department cleanliness and provided excellent customer service. Responsibilities were as followed but not limited to:

Ordered products as requested

Received product deliveries and ensured order and invoice was accurate

Stocked and routed all merchandise and face products according to store procedures

Trained other staff as needed

Assisted in other departments on an as needed basis

Performed other duties as assigned to meet business needs

Edge Landscaping, Bowie, MD January 1997-June 2015

Landscaping

Responsibilities:

Responsible for the cultivation and care of the landscaping and grounds surrounding a business or building, Plants flowers, mows, pulls weeds, repairs structures, and maintains outside of building. Responsibilities were as followed but not limited to:

Perform grounds-keeping and building maintenance duties

Mow Lawn either by hand or using a riding lawnmower

Landscape by planting flowers, grass, shrubs, and bushes

Apply pesticide to rid grounds of pests

Apply fertilizer to ground to enhance growth

Shovel snow from walkways and sweep walkway of debris

Rake, mulch, and prune the grounds as needed

Water plants and grass as needed

Skills

Microsoft Office(Word, Excel, Powerpoint, Outlook)

Internet

Cash Register

Ability to lift up to 50 lbs.

Work effectively with a team

Prioritize multiple tasks

Education

Potomac High School, Oxon Hill, MD

High School Diploma

References

References are available upon request.

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