TAYAH

L EWIS

337-***-****

adynlq@r.postjobfree.com

Delcambre, LA 70528

PROFESSIONAL SUMMARY

I am just a stand out all around great person. I have been through many obstacles in life which made me a stronger and better person. I work hard for everything i have received in my life and i plan on continuing. I also am a very friendly person. I have no problems engaging with any and everyone. SKILLS

• Deposit balancing • Currency handling

• Customer service • Problem-solving

• Payment posting • Daily reporting

• Hard worker • Kind

• Organized • Leadership

• People Skills • Social

EXPERIENCE

Customer Service Representative, American Cash Advance, May 2022 - Current, Abbeville, Louisiana

• Handled customer inquiries, payments and service requests.

• Enhanced customer satisfaction with fast, knowledgeable service.

• Built trusting relationship with customers to better understand needs.

• Anticipated needs and resolved problems to keep customers happy. Set up customer accounts in system and updated details to reflect current information.

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Balanced control-related paperwork detailing received cash and daily vault totals.

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Maintained money collection and counting equipment with routine upkeep.

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• Balanced cash drawer at beginning and end of each shift. Assistant Substitute Teacher, Iberia Parish School Board, Mar 2019 - Current, New Iberia, Louisiana

• Instructed students on concepts outlined in lesson plans. Mentored struggling students, explaining class materials and helping with specific problems.

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Helped supervising teacher manage classroom and implement lesson plans.

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Stayed current on changes in teaching techniques and student support requirements.

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• Took attendance and entered into computer system records. Distributed and collected workbooks, papers and other instructional materials.

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• Used technology, AV equipment and communication devices in classroom.

• Monitored students boarding and exiting busses.

• Used textbooks and course content for lesson planning. Caregiver, Home Instead Senior Care, Apr 2021 - Mar 2022, Lafayette, Louisiana

Communicated clearly with residents, family members and other caregivers.

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• Recorded completed activities to support medical administration.

• Assisted patients by providing dignified personal care.

• Performed basic housekeeping tasks for safe living environment.

• Prepared meals to meet client nutritional needs.

• Used medical software programs to document patient care.

• Checked on residents multiple times throughout shift.

• Established positive routines to support mental wellbeing.

• Organized smooth patient transfers.

• Kept client and family members informed about care plans. Front End Retail Cashier, Home Depot, Mar 2020 - Jan 2021, Broussard, Louisiana

Responded to customer complaints, inquiries and support requests respectfully and courteously.

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• Provided fast, friendly checkout experience to minimize wait times. Processed sale transactions accurately using POS software and issued receipts, refunds or credit due to customers.

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• Wrapped and bagged customer purchases for removal from store. Maintained clean and orderly checkout area to enhance customer experience.

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Processed merchandise returns and exchanges following store procedures.

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• Recommended merchandise to suit customer budget and preferences.

• Overcame customer objections using product demonstrations.

• Promoted products by tracking offerings and prices. Totaled purchases and accepted payments using touch-screen register system.

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Maintained neat drawer with correct amount of change to meet customer needs.

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• Redeemed coupons, loyalty points and benefits for purchased items. Catering Cashier, Subway, Jan 2017 - Dec 2019, Delcambre, Louisiana

• Kept beverages, condiments, and other items fresh for customers. Supported customers by staying current on foodservice menus and policies.

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• Protected customers by maintaining clean and sanitized cash lines. EDUCATION

Diploma

Delcambre High School, Delcambre, Louisiana, May 2019 Currently in school at South Louisiana community college

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