Data Entry Customer Service
Resume:
**************@*****.***
Ciara Coleman
SKILLS
Microsoft Office, Sharepoint, Epic, Phreesia, attention to detail, teamwork, ability to adapt, critical thinking, strong work ethic, and communication. EXPERIENCE
Merge to United Health Group/Optum- Claims Clerk
Formerly-Change Healthcare, Fredericksburg (remote) — Medical Claims Auditor I
September 2019 - PRESENT
● Verifying insurance Eligibility
● Making a report in excel of all errors
● Make sure Epic matches insurance cards with HMO and PPO plans.
● Send Error Reports to location for corrections for correct billing. Robert Half, various locations — Data Entry Clerk
June 2013 - July 2019
● Scan documents, eliminating outdated records
● Organize forms, making copies, filing and preparing correspondence to create reports.
● Add documents to file records and create new records to support filing needs.
● Correct Data Entry errors to prevent later issues such as duplicates or data degradation.
Corvel Corporation, Fredericksburg — Billing Coordinator June 2016 - August 2018
● Enter Billing amounts from printed spreadsheets from customer service representatives.
● Enter data into billing system
● Use formulas to accommodate in proper fields in excel
● Process invoices to send to adjusters.
● Edit invoices that need corrections.
● Send invoices to clients when needed.
● Talk to adjusters with any errors.
● File monthly billing away.
● Enter referrals as needed using sharepoint for referral lookup. EDUCATION
Ashworth College, Online — Diploma
October 2013 - January 2014
Medical Billing and Claims
Contact this candidate