Richelle D Robles
***** *. ********* ******* ****
Avondale, AZ 85323
adynkr@r.postjobfree.com
Objective: I am looking for a well-rounded, established company I can grow with. I am a strong planner and problem solver who readily adapts to change, works independently, and exceeds expectations. I am a team player and have the ability to train, motivate, and supervise employees.
Education:
Glendale Community College
Associate Degree completed
Phoenix Community College
Working toward Bachelor Degree
Experience
Best Western Tolleson Hotel. Jan 2023 to Present
●Night Auditor
●Phones
●Data Entry of all guest information
●Process new reservation
●Check in / out all guest
Robert Half Internation Temp Agency
** Dignity Health -CommonSpiritHealth - Hospital Operator (Connection Specialist)
June 2022 - Nov 2022
●Call Center Environment
●Answer all inbound calls
●Maintains proficiency in the use of telecommunications hardware and software and PBX platform as well as multiple IT applications.
●Initiates response to “codes” and emergency alarms
●Makes emergency announcements
●Proper use of communication tools/materials for effective communication and understanding how the culture(s) of patient populations can affect communication, collaboration, and the provision of care, treatment, and services.
●Customer Service Rep
Days Inn Phoenix North
Phoenix, az. Nov 2021 - May 2022
●Night Auditor
●Registration
●Front desk clerk duties
●Phones
●Data entry
●Credit card authorization
●Management duties
●Sell rooms
●Customer service
●Computer software
Dennys Restaurant
Phoenix, AZ April 2020 to Nov 2021
Swing shift Manager
●Meet
●Greet
●Seat customers
●Order entry data entry
●Management
●Cook prep
●Server
●Phones
BPL Plasma center Goodyear
Goodyear,AZ Nov 2018 to Feb 2020
Business Development Specialist
●B2B
●Marketing
●Ordering supplies
●Donor interaction
●Event coordinator
●Games for donors
●Flyers for ROI
●Data entry
●Emailing
●Phones
Arizona Wholesale Supply. Inc
Phoenix, AZ. April 2016 to Aug 2018
Order Service Coordinator
●Call center environment
●Order entry . data entry intermediate level
●Scheduling deliveries
●Account management of 200+ accounts
●Phone calls inbound and outbound
DialAmerica Phoenix, AZ Nov 2015-April 2016
Sales Agent for Sirius Radio
●Call Center environment
●Calling free trial customers to convert them to membership for SiriusXM Radio
●Data entry
●Customer service
●Auto Dialer, manual dialing
Bell Road Toyota. Phoenix, AZ Aug 2014- Oct 2015
Business Development Center Manager (BDC Manager)
●Call Center environment
●Call and Email customers
●Data entry
●Setting appointments
●Manage 10+employees
●Marketing ads
●Weekly /monthly reporting to GM
Denny’s Restaurant - Tempe, AZ Nov 2013 - Jul 2014
Server
●Meet, greet, and seat all customers
●Data Entry of all orders taken into system for food preparation
Strictly From Scratch- Phoenix, AZ Jun 2011 to Oct 2013
Warehouse Manager
●Manage warehouse crew
●Shipping and receiving
●Complete paperwork
●Login all receivers-truck deliveries
Denny's Restaurant- Phoenix, AZ Jun 2009 to Apr 2011
Server
●Meet, greet, and seat all customers
●Data Entry of all orders taken into system for food preparation
ProGuard Security Inc. - Phoenix, AZ Jul 2006 to May 2009
Administrative Assistant
●Manage front office
●Record all policies and procedures
●Hiring & training of all new security guards
Maricopa Integrated Health System (County Hospital)- Phoenix, AZ May 2000 to Jun 2005
Transcription Editor
●Listen to all transcribed dictations and enter all hospital dictations into systems
●Proof edit all dictations
●Data entry, phones, filing
I would like to thank you, for taking the time and consideration in reviewing my resume. I feel I will be a great asset to your company. Please give me this opportunity to show you my skills and how I can benefit you and your company.
Thank You.