Store Manager Customer Service
Resume:
Lisa M Davidson
Orange Park, FL 32065
*********@***.***
Skills:
Inventory Management, Auditing, Ordering, Claims, Asset Management, Merchandising, Sales, Receiving, Training, Data Entry, Windows 8.1, Windows XP, Excel, AS 400, SPARS, and DOS-POS System. Forklift operations.
Work Experience:
03/2020 - 10/2020
Dollar General
Store Manager
Responsible for the Financial Management of a busy store in all aspects of Inventory Control, Cash Register Reconciliation, Deposits, and Payroll; Mastered dated technology: Trained and supported use.
Performed day to day Personnel Management including Hiring, Firing, Scheduling, Training, Coaching and Payroll for a team of 7 to 15 full & part time employees. Improved Employee job satisfaction creating a better employee retention.
12/2017-10/2019
CVS Pharmacy
Shift Lead/Shift Lead RX
Consistently increase store sales volume 15% per week through proper use of inventory management software systems.
Merchandise & maintain product.
Lead and perform Plan-o-gram resets.
Train & Evaluate new/current associates.
Downloaded price updates into store systems.
Price audit store weekly.
1/2016-11/2017
Crossmark
Field Representative
06/2009-12/2015
Lowe's Stores Inc.
Live Nursery Specialist
Lowe’s, Lancaster PA
Produced consistent sales increases of 25% yearly.
Manage plant purchase orders, working with multiple Greenhouses
Merchandise & maintain product.
Customer Service/planting & choosing the right plants for their home.
04/2007-06/2009
Field Coordinator
Plant Essentials Inc.
Acquire additional retail space for product.
Hire, train and manage merchandisers for Lowe’s Stores
Display and maintain product.
Communicate with store personnel regarding merchandising of product.
Reset product per Plan-O-Gram
10/2006-04/2007
Sales Service Representative
Millbrook Distribution Services, York & Harrisburg PA.
Maintain product placement, promotions and communication with Management personnel.
Order and crediting of product.
4/2005-10/2006:
Merchandiser/Area Zone Manager
Kurt Weiss Nurseries Inc., Mount Carmel, PA
Manage price changes, product placement, promotions with store management.
Hire, train, manage and schedule merchandisers for Home Depot stores assigned to my area.
Communicate with store personnel regarding merchandising of product.
8/2004-10/2004:
Sales Representative and Delivery Driver
Krispy Kreme, Lancaster PA.
Negotiated optimum floor space with retailers.
Up-sell larger orders and new products to Store management.
11/2001-8/2004:
Inventory and Return Goods Coordinator
Fox Pools Corporation, Emigsville, PA
Coordinated with Vendors to receive credit or replacement of defective merchandise.
Issue authorization for return of defective or improperly received merchandise.
Inspect product and determine credit to be issued.
5/2001-11/2001:
Point of Sale Associate
Gander Mountain, York, PA
Responsible for correct pricing of entire store inventory.
Downloaded price updates into store's systems, and price auditing for the entire store on a weekly basis.
10/1993-5/2001:
Support Manager, Garden Department Manager
Wal-Mart, York, PA
Managed Receiving area, trained new associates, staffing, customer relations, ordering inventory.
Working with multiple Vendors to insure correct merchandise was received.
Managed the Lawn and Garden Department,
Annual Department Sales $2M.
Consistent sales increases of 28% annually.
Claims Clerk responsible for streamlining efficiency, decreased losses $2M annually.
7/1990-6/1993:
Night Auditor
Comfort Inn and Motel 6, Ontario, CA
Balanced receipts and books, scheduled and managed the maintenance crew, insured motel security.
3/1981-10/1985:
U.S. Air Force, Sergeant (E-4)
Inventory Management Specialist
International and Domestic assignments
Insured ordering and prompt delivery of critical parts and material for aircraft and military personnel
world wide.
References:
Patrick Gagan, Store Manager, CVS Pharmacy, 512-***-****
Sandy Uzmack, Retired, Lowes, 814-***-****
Amanda Gorman, Store Manager, Advance Auto 717-***-****
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