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Customer Service Store Manager

Location:
Hollywood, FL
Posted:
August 01, 2023

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Resume:

LEO HERNANDEZ

Detail-oriented and innovative management professional

with a solid background in restaurant operations with high- pressure environments. Proven skills in achieving

outstanding financial results, managing employee relations, customer service and cost control by utilizing expertise, available process and procedures. A strong organizer and strategic planner with the ability to learn new tasks quickly. EXPERIENCE

2010- 2022

DISTRICT MANAGER, PIZZA HUT

Responsibilities include overseeing 9 restaurants in Broward County, FL, forecasting, human

resources, inventory control follow ups, local area marketing, P&L analysis, customer complaints,

Health and food safety inspection, hiring and training, cross train and development of potential

candidates for management positions.

2004 2010

STORE MANAGER, PIZZA HUT

Responsibilities include forecasting, scheduling, inventory control, food order Build To, local

marketing, P&L analysis, 100% customer satisfaction, food safety, clean smart program, HR,

hiring and training, cross train and development of potential candidates for all

positions.

3421 SW 32nd CT WEST

PARK FL

561-***-****

adynjr@r.postjobfree.com

2000- 2004

STORE MANAGER, PAPA JOHNS

Responsibilities include forecasting, scheduling, inventory control, food order Build To, local marketing, P&L analysis, 100% customer satisfaction, food safety, clean smart program, HR, hiring and training, cross train and

development of potential candidates for all

positions.

1995- 2000

STORE MANAGER, PIZZA HUT

Responsibilities include forecasting, scheduling, inventory control, food order Build To, localmarketing, P&L analysis, 100% customer satisfaction, food safety, clean smart program, HR,

hiring and training, cross train and development of potential candidates for all

positions.

SKILLS

• Team Oriented

• Ability to work well in a fast- paced environment

• Management Experience

• Excellent Communication/interpersonal skills

• Customer Service Skills

• Attention to Detail

EDUCATION

HIGH SCHOOL DIPLOMA, MIAMI BEACH

SENIOR HIGH SCHOOL



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