Delivery Driver Customer Service

Kenneth Donners

331-***-**** **************@*****.*** Joliet, IL 60435

SKILLS

Inventory Organization

Product Verification

Able to Lift [50] Lbs

Barcode Scanning

Friendly, Positive Attitude

Good Work Ethic

PPE Use

EXPERIENCE

Loading Dock Worker, Amazon, December 2021-June 2022

Joliet, IL

Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.

Opened and inspected containers to prepare for loading and unloading.

Read and attached appropriate labels and tags to products and packages for identification purposes.

Clerk, Sidelines Liquor Store, February 2020-December 2021

Joliet, IL

Processed sales transactions to prevent long customer wait times.

Oversaw store inventory by restocking supplies and submitting purchase orders.

Assisted customers by answering questions and providing information about deals on beverages and upcoming events at attached bar

Clerk, P.S. Fuels, April 2019-August 2019

Joliet, IL

Processed sales transactions to prevent long customer wait times.

Observed deadlines, enabling timely completion of tasks.

Prepared and issued purchase orders, invoices and statements.

Lead Delivery Driver, Aurelios Pizzeria, March 2016-June 2018

Lockport, IL

Grouped and routed deliveries according to designated areas to maintain efficient delivery times.

Handled merchandise in accordance with product handling standards.

Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

Processed payments by accepting cash, checks and credit card payments.

Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.

Obeyed traffic laws and follow established traffic and transportation procedures.

Utilized street maps to plan and determine most efficient routes.

Verified deliveries against shipping instructions prior to delivering to customers.

Delivery Driver, Niko's Pizzeria, May 2015-March 2016

Joliet, IL

Grouped and routed deliveries according to designated areas to maintain efficient delivery times.

Delivered rush merchandise on tight schedules to meet customer targets.

Processed payments by accepting cash and credit card payments.

Reviewed and verified invoices and purchase requests to confirm accuracy.

Verified deliveries against shipping instructions prior to delivering to customers.

Navigated routes with relevant map programs and GPS systems.

Utilized street maps to plan and determine most efficient routes.

Submitted receipts and money received from deliveries at end of each shift.

Security Guard, Paramount Theatre, November 2014-May 2015

Aurora, IL

Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.

Secured personnel and premises by inspecting buildings and patrolling property.

Investigated reported incidents to protect company assets.

Warned persons of rule infractions or violations and evicted violators from premises.

Protected entrances by scanning individuals and bags via manual checks

Addressed problems quickly and reported clear information while working under minimal supervision.

Guarded restricted areas to prevent unauthorized entry.

Documented security-related situations and submitted in-depth reports to superiors.

Enforced security regulations and escorted non-compliant individuals to private areas for processing.

Searched individuals and baggage for weapons and other prohibited items.

Verified photo IDs and tickets to allow guests passage.

Surveyed property to prevent and identify vandalism or disarmed alarm systems.

Completed incident reports to record security or loss prevention incidents.

Safeguarded entrances using scanning equipment to keep lines moving.

EDUCATION AND TRAINING

GED

Joliet Central High School, Joliet, IL July 2005

Some College (No Degree)

Pharmacy Technician, Everest College, Burr Ridge, IL

Contact this candidate