Office Manager Customer Service
Resume:
Lisa Hochstetler
Looking for a career
Mishawaka, IN 46544
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I have gained skills throughout my life and continue to learn through college that I have not been able to put to use. I am anxious to begin a career in line with my experience and education. Authorized to work in the US for any employer
Work Experience
Researcher
League of Women Voters Indiana - Mishawaka, IN
June 2023 to Present
I research the second class, cities and towns within the state of Indiana for the contact people about the election process for the common council.
Graphic application
Wabash
September 2022 to Present
Apply graphics to various sizes and models of trucks. Some full body, some design. Everything from read order to apply graphic and cut and tuck
Painter/Laborer
MCI RV - Nappanee, IN
November 2021 to Present
Prep, paint, clear, and final rv caps
PES
Praxis by Landmark Recovery - Mishawaka, IN
August 2022 to March 2023
I have life experiences that helped me communicate with the patients as well as staff in a very positive and productive manner. Learned schedules and processes that helped the day flow well. Worked with patients on a Dailey basis making sure they attended classes and followed rules. Helped with classes and one on ones.
Service Dog Trainer
Indiana canine assistant network - Indianapolis, IN May 2017 to November 2021
Train service dogs for people with disabilities such as autism balance assist diabetic alert. Power wheelchair, manual wheelchair public access And facility placement. Did minor vet tech issues groomed, taught classes, worked with the public, and furlough liaison. I was involved in public speaking to bring awareness to the program, taught clients how to train their dogs the exact cues and commands needed to assist them, and taught classes to the people who were interested in learning how to furlough our dogs. DOL Certification for Dog Training
Office Manager
Aramark - Indianapolis, IN
October 2018 to August 2020
Invoices, ordering, inventory, work hours scheduling, paperwork for department of labor, filing, appointment scheduling, interview potential employees. DOL certification in office management. Education
Bachelor's degree in Health and humanities / Business Marian University - Indianapolis, IN
March 2019 to Present
Skills
• Case Management
• Tutoring
• Crisis Intervention
• Developmental Disabilities Experience
• Math
• Behavioral Therapy
• Motivational Interviewing
• Data collection
• Communication skills
• Customer service
• Basic math
• Computer skills
• Microsoft Office
• Patient care
• Patient assessment
• Addiction counseling
• Dog training
• Recruiting
• Crisis management
• Conflict management
• Program development
Certifications and Licenses
Dog trainer
May 2017 to Present
Train service dogs for people with disabilities. Raise puppies from 6 wks to 2 yrs. Full obedience and service train. Administrative duties, bookkeeping, filing, vet tech. some grooming, behavioral and counter conditioning training as well!
DOL Certification for Dog training and a DOL Certification for Office Management ServSafe
Worked in facility kitchen. Cooked for 700 people. Did inventory and ordering, paperwork, record keeping, cooking, baking. And dieta
Peer recovery coach
May 2019 to Present
Took classes to be a peer recovery coach and work with addictions Office manager
May 2013 to September 2015
Created manuals for DOL Training in various fields. Administered training, classes, and testing. Kept an excel spreadsheet of participants and hours worked, what field, test scores, and job performance. Did payroll, scheduling for interviews and appointments, recruited participants, audit preparation and compliance,and promoted each position.
Additional Information
Was a mentor to women who had endured tragedies in their lives. I helped them build confidence and the ability to make and stand in decisions for their future. I also taught job, speaking, and academic skills
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