SHANNON
CRAVENS
****************@*****.***
Battle Ground, WA 98604
Bold Profile
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
PROFESSIONAL SUMMARY
ProAmpac - Human Resource Recruiter
Tigard, OR • 02/2019 - 10/2022
The Ferraro Group - Recruiter Specialist
02/2017 - 01/2019
Wells Fargo Bank, N.A. - Phone Banking Officer
12/2015 - 07/2017
WORK HISTORY
Refined talent strategies and plans and designed and implemented Type programs to maximize recruitment and retention.
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Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred and promoted employees.
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Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
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Created internal posting and advertisements while overseeing employment website.
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Leveraged creative sourcing techniques to find passive candidates and screened resumes and interviewed qualified individuals.
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Generated and analyzed reports to monitor employee engagement and attrition trends.
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Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
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Improved office efficiency by effectively managing internal communications and correspondence.
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Promptly corresponded with applicants and coordinated and conducted interviews.
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• Hired employees and initiated new hire paperwork Built and deepened productive relationships with prospective and competitive customers to drive sustained growth
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Alleviated call loads by educating customers about how to effectively navigate site tools and pages for future banking needs.
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Used CRM system daily to maximize service opportunities and enhance communication.
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• Developed advanced product knowledge to share current SKILLS
• Candidate Pipeline Management
• Hiring and Retention Strategies
• Work Authorizations
• Organizational Systems
• Interviewing and Prescreening
• Organizational Improvements
• Offer Negotiations
• Records Management
• Records Maintenance
• Social Media Platforms
• Form Processing
• Applicant Evaluations
Applicant Tracking Systems
Proficient
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• Background Checking
• Work History Verification
• Tracking Metrics
Recruitment Strategy
Development
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• Maintaining Applications
• Application Evaluation
Conduct Orientations and
Training
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• Analytical and Critical Thinking
Equal Employment Opportunity
(EEO)
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• Microsoft Office
• Recruitment Management
Training Development and
Execution
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• Benefits Administration
• Promotion Coordination
• Policy and Procedure Writing
• Employee Orientation
• Industry-Specific HR Regulations
• Remote Conferencing and
Communication
Time Tracking and Payroll
Administration
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• Manage Employee Relations
• Employment Data Tracking
• Maintain Employment Records
• Onboard New Hires
• Retention Program Development
• Policy Interpretation
Human Resources Management
Systems
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• Candidate Searching
Sherwood High School
Sherwood, OR • 05/1996
High School Diploma
EDUCATION
information while generating and delivering products quotes. Upheld strict security procedures to verify identities when completing actions for members and giving out private banking
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