Customer Service Machine Operator
Resume:
professional summary
experience
education
West Point, MS
W: ************@*****.***
Business management
Regulatory compliance
Budget control
Industry trend tracking
Business planning
Employee training
Problem solving
Recordkeeping
Good driving record
Training and development
Client Account Management
skills
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eldra
rupert
e r
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Rupert's Towing West Point, Mississippi
May 2020 - Current
Owner
Kept business operations on sound financial footing with successful forecasting, budget management and resource allocation.
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Recruited, hired and trained personnel, monitoring performance to assess need for merit or discipline.
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• Controlled day-to-day operations, including setting schedules and managing employees.
• Contacted existing and prospective clients to increase new and repeat business.
• Set prices or credit terms for goods or services based on forecasts or customer demand. Western Express Trucking Nashville, Tennessee
June 2016 - March 2020
Freight Handler
• Examined freight handling for discrepancies to adhere to safety measures.
• Verified shipment quality, documentation and quantities, refusing unacceptable cargo.
• Measured weights and sizes to follow required standards in transporting freight.
• Informed customers regarding delivery status and delays to provide better service.
• Utilized padding and straps to protect transported freight from damages. Martinrea Fabco Automotive Shannon, Mississippi
October 2012 - April 2014
Lead Machine Operator
Maximized machine uptime with well-coordinated preventive maintenance and repair actions.
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• Prevented malfunctions with quick machine adjustments based on sounds and vibrations. Trained machine operators in how to run and calibrate equipment, company production standards and good safety practices.
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• Examined and sorted defected output for further processing.
• Trained new joiners on machinery operation.
• Implemented changes to support strong quality control and maintain specifications. Diploma - General
language
Itawamba Community College, Tupelo, MS
June 2002
Certification - Business
East Mississippi Community College, Scooba, MS
May 2006
English - Fluent
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