Administrative Assistant Customer Service
Resume:
Adrianne J.
Marshall
Bakersfield, CA 93313
*********.**********@*****.***
Summary
Administrative Assistant with 8+ years’ experience in customer service. Known for her integrity, fast learning ability, and eagerness for growth. Provides exceptional multitasking, organizational and data entry skills while expertising in Microsoft office, coordinating schedules, and providing customers with the best experience possible. Skills
Administrative Assistant
Basic Office Skills
Computer Literate
Customer Service
Employee Scheduling
Integrity
MS Office Proficient
OSHA Compliance
Telephone Etiquette
References
Available Upon Request.
Professional Experience
November 2022 – April 2023
Housing Specialist • Kern County Housing Authority
Provided applicants with information as needed and assisted with the completion of applications and submitted in a timely manner.
Collaborated with government agencies, community organizations, and property owners.
Ensured clients understood their rights and responsibilities as tenants.
August 2020 – March 2022
Mortgage Loan Officer Assistant/Greeter • Valley Strong Credit Union
Ordered appraisals
Opened escrow with specific title companies
Binded homeowners insurance
Reviewed loan applications and assisted applicants with completing paperwork.
Provided administrative support such as answering incoming calls, booking appointments, etc.
July 2016 – April 2018
Receptionist • Alvarez Healthcare
Verified eligibility of patient insurance for upcoming appointments.
Operated telephone switchboard, provided information, took detailed messages and/or forwarded calls to appropriate individuals.
Filed and maintained appointment calendar
Education
Wichita West High School/ High school Diploma
Wichita, KS
UEI College/ Dental Assisting Degree
Bakersfield, CA
Certificates
Typing, First Aid, CPR
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