AMY MINICHIELLO

Dahlonega, GA 404-***-**** adymyd@r.postjobfree.com

OBJECTIVE:

To obtain a job in the Education Field.

EDUCATION:

Roswell High School, Roswell, GA High School Diploma

PROFESSIONAL EXPERIENCE:

Alacrity Claims Property and Casualty Adjustor 2016-2021

Claims and Property Adjuster Certification in 48 States.

Reviewed and adjusted insurance claims.

Educated customers on changes made over the telephone.

Nichols Body & Paint Estimator 2013-2016

Prepared estimates for various insurance companies.

Walked customers through repair process, ordered parts, and oversaw repairs until completion.

Communicated with customers and collected payment at the end of the process.

Fulton County Schools

Long Term Substitute Teacher 2011-2012

Substitute Teacher 2010-2013

Used positive classroom management techniques to ensure good student behavior.

Adapted to provided lesson plans to ensure students’ unique learning needs were met.

Maintained a tidy and organized class environment.

Updated displays to reflect current learning and highlight student achievements.

Home Maker 1997-2010

State Farm Life Underwriter (Payment Plan Account Representative) 1995-1997

Acted as a liaison between State Farm agent offices, policyholders, and departments to determine customer needs and resolve account issues.

Set up and managed new and existing accounts. Performed routine and complex maintenance of SFPP accounts.

Researched and analyzed billing notices, verbally or in writing.

Reviewed and handled insurance policy changes and transfers. Used judgment, reasoning, and critical thinking to assist customers.

Art of Travel Corporate Travel Agent 1992-1995

One -on -one communication with clients, and how to grow new item sales.

Showed up to work on time, dressed business professional, and prepared to work.

SKILLS:

Time Management, Organization, Creative Problem-Solving, Patience, Punctuality.

Skilled in Microsoft Office: Word and PowerPoint.

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