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Customer Service Representative

Location:
Pharr, TX
Posted:
July 31, 2023

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Resume:

Jacob Brandon Ramirez

**** ***** **. ********, ** 78541 956-***-**** adymw9@r.postjobfree.com Objective

Ambitious, dedicated professional student seeking employment that will allow me to demonstrate my strong communication, interpersonal, creative, and analytical problem solving skills Education

The University of Texas Rio Grande Valley (UTRGV) - Edinburg Texas Anticipated Graduation: Bachelor of Science in Psychology May 2019 Bachelor of Arts & Theater May 2021 South Texas College (STC) - McAllen Texas Anticipated Date of Graduation: Associates of Science in Psychology December of 2017

Work Experience

Travel Youth Care Worker- ORR McAllen TX December 2021- Present

● Accompany UACs to reunite with sponsors

Customer Service Representative- Senture Pharr TX August 2020-November 2021

● Answered calls from Veterans and assisted in getting they’re Veterans benefits examinations scheduled and rescheduled as needed.

SGA Student Assistant- Edinburg TX August 2018-March 2020 • Assist in event coordination

• Answer phone calls

• Front desk reception

• File important documents

• Input data on excel

Orientation Leader- Edinburg TX March 2018- August 2018 • Assist in new student orientation for UTRGV

• Answer phone calls

Target - McAllen TX March 2016 - August 2017 Guest Service Representative/Cart attendant/Cashier/Customer Service

• Facilitated the customer’s experience by following the company’s policies

• Take time to clear the parking lot of all carts to ensure that all guests get carts to shop. • Cash out any and all guests at the register and help with questions that guests might have. • Assist guests in returns, online orders, and sort out items to be sent back to the floor. McAllen ISD - McAllen TX August 2013/2014 - June 2014/2015 Game Worker

• Monitor and regulate the entrance and exit of audience as they entered or left facilities • adymw9@r.postjobfree.com

Stand guard and secure the back entrance in order to prevent anyone from sneaking in • In charge of keeping the LED scoreboard updated

Organizations

South Texas College LGBTQIA+ Organization, Founding President October 2016 - 2017 • Ensured there was a safe space on campus for all those who identified as LGBTQ • Ran all meetings officer and general

• Planned events and facilitated conflict resolution between students in a healthy manner Skills

Bilingual in Spanish and English (can read, write, and speak) Proficient in makeup techniques and application

References

Provided upon request



Contact this candidate