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Customer Service Laboratory Technician

Location:
Apopka, FL
Posted:
July 31, 2023

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Resume:

904-***-****

adymu4@r.postjobfree.com

**** ******* **.

Apopka, FL 32703

Victoria Hartley Saliba

NHA Certified Phlebotomist

EDUCATION

Certification in Phlebotomy

Southern Technical Institute

Tavares, FL

2017

Bachelor of Science in

Nursing

Pending completion

Seminole State College

Altamonte Springs Florida

2022- presently

TRAINING

Heartsaver® First Aid

American Heart Association

Basic Life Support

CPR and AED

American Heart Association

Senior level phlebotomist & lab technician assistant as well as a regional traveling phlebotomist. Wherever I am I provide empathetic patient-focused care. I am a trustworthy caregiver, experienced in fast-paced environments, working with a first class companies committed to innovative processes. Key Competencies

• Venipuncture & Capillary

Puncture

• Blood Collection & Handling

Safety

• Multitasking

• Proficient in EPIC, Cerner,

Powerchart and Microsoft

Teams

• Blood Specimen Storage

• Patient & Donor Care

• Quality Assurance & Controls

• CPR, First Aid, and safety

procedures

• Trainer for all new Laboratory

Technician Assistants

Professional Experience

Outback Steakhouse Server

Jacksonville, FL 2010 – 2012

Highly organized and personable server with experience providing first rate customer service.

• Exceptional interpersonal skills with an aptitude for building rapport with a diverse range of customers and coworkers.

• Success multitasking while remaining professional and courteous in fast-paced environments.

Advent Health – Waterman Laboratory Technician Assistant Tavares, FL 2018 – Present

Nationally certified phlebotomist dedicated to teaching and upholding company policies

& ethics to maintain top trained LTAs and ensure patient dignity and care.

• Senior Trainer since 2019 training all new laboratory technician assistants.

• Collect blood cultures throughout the hospital as well as assist nurses with hard sticks, stat lab work, and order entry.

• Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens.

• Attention to detail to confirm patient identity, proper tube selection, and labels to prevent lab errors.

• Work collaboratively with patients, healthcare providers, and patient support departments to ensure a high quality of service.

Certified Nursing Assistant

Southern Technical Institute

Tavares, FL

Pending State exam

June 2023

Hawthorne Effect, Inc Travel Phlebotomist

Lafayette, CA 2022 – Present

Hawthorne Hero in the FL/GA area committed to prompt in home visits in different areas of research that help move medical sciences forward.



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