Customer Service Associate
Resume:
SKILLS
Conflict management and communication
Time management and active listening
Experience with Microsoft Office applications
EXPERIENCE
Asset Protection Investigator Walmart 2015-2023
Investigated internal and external thefts.
Handled all accident claims for customers and associates, including filing time-sensitive documentation.
Customer Service Manager Walmart 2007-2015
Assisted customers with transactions at service desk
Managed associates’ scheduling, including breaks and vacation coverage
Customer Service Associate Walmart 2005-2007
Processed returns
Managed money services
Provided back-up assistance for other associates’ work duties
EDUCATION
High School Diploma 2001 North Crowley HS
N/A 2011-2013 Tarrant County College
Pre-nursing course of study
OBJECTIVE
To obtain a position, focusing on service for the company’s customers and support for the company’s work force and colleagues.
Masuber4983@
gmail.com
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