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Customer Service Human Resources

Location:
Memphis, TN
Posted:
July 31, 2023

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Resume:

LaShanta James

West Memphis AR *****

adymse@r.postjobfree.com

901-***-****

To obtain a full-time position at a growing company in the areas of customer service or general work where my skills can be fully utilized.

EDUCATION

Henderson State University – Arkadelphia AR

2004 to 2009

Human Resources

West Memphis Senior High - West Memphis AR

2001 to 2004

SKILLS

Stern Accounts, Microsoft Word, Excel, PowerPoint, Spreadsheets, Switchboard, Faxing, Scanning, 10 key, Data Entry, Type 40wpm

WORK EXPERIENCE

Westwood Apartments – West Memphis, AR- 2016 to Present

Leasing Consultant

Showed and leased apartments, town homes to prospective residents and supported property’s marketing plans.

Completed lease forms, agreements and collected rental deposits.

Responsible for insuring the “model” apartments and target apartments are ready for show.

Responsible for maintain work areas and office in clean and orderly manner.

Informed residents of the current rental rates, sizes, locations and all amenities of the property.

Maintained contact with all apartment locator services and local businesses to provide informational material. Updated periodically.

Performed various collection actions including contacting residents by phone and or notices on the door.

Responsible for all daily and monthly deposits. Responsible for maintaining a professional appearance and attitude at all time.

Technicolor – Memphis, TN 2012-2016

Shipping/Receiving/Inventory Clerk

Prepared shipments for postal and commercial conveyance.

Determined most economical and efficient shipping method.

Selected appropriate shipping containers and packed items to ensure safe delivery.

Received and unloaded incoming materials and compared information on packing slip with purchase order to verify accuracy of shipment.

Maintained department database, prepared routine reports and filed shipping/receiving records.

Processed and approved invoices for payment; processed and documented returns.

Monitored and maintained current inventory levels; processed purchase orders as required; tracked orders and investigated problems.

Kept track of stock that moved in and out of a particular location.

Maintained quality, safety and infection control standards.

Prepared bills of lads; checked items to be shipped against work orders to ascertain that quantities, destination and routing are correct.

Lead, guide and trained employees performing related work.

Sorted, counted, packaged, labeled, insured, unpacked, and logged inventory which was shipped or received.

Nike - Memphis, TN - 2014 to 2015-Part-time

Shipping and Receiving Clerk

Prepared bills of lads; checked items to be shipped against work orders to ascertain that quantities, destination and routing are correct.

Lead, guide and trained employees performing related work.

Sorted, counted, packaged, labeled, insured, unpacked, and logged inventory which was shipped or received.

Performed miscellaneous job-related duties as assigned.

Prepared shipments for postal and commercial conveyance.

Determined most economical and efficient shipping method.

Selected appropriate shipping containers and packed items to ensure safe delivery.

Received and unloaded incoming materials and compared information on packing slip with purchase order to verify accuracy of shipment.

Maintained department database, prepared routine reports and filed shipping/receiving records.

Maintained quality, safety and infection control standards.

Applebee’s – West Memphis, AR – 2009 to 2012

Server

Checked with customers to ensure they were enjoying their meals and took action to correct any problem.

Served food and beverages; prepared checks that itemized and totaled meal cost and sales tax.

Cleaned tables, rolled silverware, set up food station and set up dining areas to be prepared for the next shift.

Provided great customer service.

REFERENCES AVAILABLE UPON



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