Pamela Harper

*** ********* ******, #**, *** Hickory, TN 37138

629-***-****/adymry@r.postjobfree.com

Objective

To obtain an entry-level position in a company that will view me as an asset to their company, either in the Human Resources or Payroll Department, utilizing my education and experience or in another capacity where I can use my experience to help make the company more successful.

Skills

Bachelor’s Degree in Business Administration, Concentration on Human Resources

●Type 55-60 wpm (Expert)

●Data Entry - Numeric 13,000 kpm (Expert)

●Data Entry - Alpha/Numeric 11,000 kpm (Expert)

●MicroSoft Office, Excel (Expert)

●Computerized Accounting

●Managerial Accounting

●AR/AP

●Payroll

●Project Management

●Employee Training and Development

●Labor Relations

●Business Law

●Principles of Marketing

●Web Marketing

●Customer Service

●Consumer Research Methods

●Microsoft Office

●Social Media

●Inventory Control

Contract Management

Education

Remington College Online

Bachelor’s Degree in Business Administration, Concentration-Human Resources

Member-Alpha Beta Kappa Honor Society

Experience

eCapital Freight Factoring Corp, Nashville, TN 2021-2023

Collections Specialist

●Collected on outstanding balances from debtors. Developed positive rapport with clients and debtors by engaging in high levels of communication on a daily basis. Provided aging reports to debtors when needed to ensure collections protocol was followed. Compiled the proper paperwork together to apply payments to the correct load. Answered calls from clients regarding requested paperwork, their unapplied cash accounts, and other issues as they arose.

AmSurg, Nashville, TN 2016-2021

Payment Poster

●Review and maintain orders, invoices, and records to ensure accuracy, enter data electronically to process payments, denials, and adjustments, maintain all patient records, maintain strictest confidentiality and adheres to all HIPAA guidelines and regulations and manage proper submission of documents in a timely fashion.

Xerox Corporation • Nashville, TN 2010-2016

Data Entry Specialist/Trainer

●Was hired on full time by Symcor (which was later bought by ACS Inc/Xerox Corporation. Responsible for the training of new employees how to post payments for Chapter 13 bankruptcies for several trustees.

Knowledge Services • Indianapolis, IN 2009-2010

Clerical Assistant (Contract Position)

●Worked at the Indiana State Police facility in the firearms division. Responsibilities include performing background checks for potential firearm license holders, issuing licenses and disapproving licenses. Verified firearm applications to ensure all information was correct and thorough before entering into the CHRIS system.

TechLink Systems • Indianapolis, Indiana 2006-2007

Customer Service Representative (Contract Position)

●Worked at Hewlett Packard as a Customer Service Representative. Responsible for entering in orders using purchase orders and staying in constant contact with my assigned customers researching problems and/or issues.

Adecco Temporary Agency, Nashville, TN 2004-2005

Worked Mailroom at Deloitte & Touche

Ozburn Hessey Logistics Nashville, TN 1994-2003

Office Coordinator

●Answered multi-line phone, filed various reports including outbound shipping orders, bills of lading, inbound receipts, statistical information; responsible for entering maintenance work orders and billing for maintenance repairs. Created and maintained KPI throughput report; resolved customer service problems; acted as site liaison between site and Fiberweb plant. Served as site safety coordinator and ISO coordinator.

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