Customer Service Front End
Resume:
Kayla Emmerich
P.O. Box ****
Gainesville, GA, **503
****************@*****.***
Skills
● Leadership experience
● People/ Customer service skills
● Organizational know-how
● Strong problem solving abilities
● Strong attention to detail
● Collaboration talent
● Computer savvy
Experience
July 2022- present
Amazon sortation center - Warehouse associate
● Scan and place packages in correct location
● Provide support in other departments as needed
● Help coworkers as needed
January 2015- January 2017
Snug Harbor Boats and Co- Receptionist/office assistant
● Greeted visitors and directed them to their destination in office
● Directed incoming calls and took messages
● Photographed new boats and listed them for sale on our website.
● Updated sales ads
● Took inventory of new boats for sale
● Issued invoices
● Ordered parts or inventory as needed
● Organized and kept all customer and sales files up to date.
● Cleaned and detailed boats for show
2
October 2011- May 2014
Michael’s Arts and Crafts, Front end supervisor
● Counted and prepared cash registers
● Maintained customer satisfaction
● Trained new employees on the register and protocol
● Stocked new inventory
● Built new merchandise displays
● Maintained a clean and organized front end
● Did returns, discounts and store credits for customers
● Locked down the store at night
Education
High school diploma
Mill Creek High School
Buford, GA
Class of 2009
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