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Customer Service Inventory Management

Location:
Miami, FL
Posted:
July 31, 2023

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Resume:

Nikolica Dragojevic

**** ***** *** ****, ***** Beach, Florida, 33141, US

305-***-****

drnil{olica94@gmaiLcom

Professional Summary

Charismatic and energetic bartender with 7+ years of experience in hospitality. Professionally driven with strong attention to details, self motivated, accountable and reliable with minimum supervision requirements. Overall morale and productivity are boosted by experience in policy development and staff management procedures.

'fo help the operation run-smoothly, communicates, leads, and directs bar staff at all levels of service, and efficiently handles and corrects customer complaints. Skills

• Classic cocktails

• Attending multiple customers

• Customer service

• Ordering bar supplies

• Team standards

Education

Associate of Science - 2014

University of Law - Belgrade, Serbia

Work History

Bartender- May, 2022 to Jul, 2023 Doya Modern

aegean - Wynwood, Miami

•Making change

• Liquor, beer and wine knowledge

• Responsible alcohol service

• Creative mixology

• Handling difficult customers

• Used to high stress and high volume situations

• Worked effectively within a team of 3 bartenders in busy conditions

• Maintained a clean and organized work area, ensuring compliance with safety and sanitation regulations. Working Partner - September, 2019 to May, 2022 Swizzle Rum Bar & Drinkery - Miami Beach, FL

• Maintained a high level of professionalism and calmness with all personnel even in high-stress situations.

• Created new signature cocktails to help promote the bar's brand and boost profits.

• Maintained relationships with restaurant vendors in order to ensure efficient inventory management and cost containment

Bartender - May, 2017 to July, 2019

Employees Only - Miami Beach, FL

• Was able to prepare and serve more than 50 drinks per hour in a high-volume setting.

• Stock the bar with beer, wine, and liquor, as well as ice, glassware, and napkins.

• I'm responsible for keeping the bar area stocked and clean, taking orders, and making drinks while conversing with customers.

Bartender - July, 2015 to December, 2016 Juvia -

Miami Beach, FL

• I'm in charge of ensuring the safety and well-being of all bar patrons.

• Maintained relationships with restaurant vendors in order to ensure efficient inventory management and cost containment

Bartender - February, 2016 to May, 2017 The

Jim and Neesie - Miami Beach, FL

• Work well under pressure in a fast-paced environment with lots of distractions and interruptions

• Table side service, with always contact with Chef for unique experience. Bartender - February, 2015 to July, 2017

Segafredo L'Originale - Miami Beach, FL

• Opened and closed the bar in accordance with management guidelines.

• Set up glassware, liquor, and other necessary supplies for special events.



Contact this candidate