Qualifications Summary:

·Customer service professional experienced working in fast paced environments demanding strong organizational, technical, and interpersonal skills.

·Broad range of experience in PC applications, to include Windows, MS Word, Meditech, Care Connect, Luma Health, Omni, Micros, Epic, Citrix, and other EMR and EMH systems

· Telecommunications, Filing and scanning documents and Internet usage.

·Well organized and efficient; quickly adaptable to new procedures and methods.

·Proven ability to prioritize and complete multiple tasks.

·The skill to quickly and accurately spot any grammatical or punctuational errors almost instantly when looking over correspondence.

Experience:

Carevide- Temporary Position

Data Entry 2022-2023

•Temporary Position assisting with scanning, data entry and other clerical tasks

•Running daily reports using Luma.

•Supported Client Rep's with proactive correspondence management, & document coordination

Texas Health Presbyterian Hospital of Rockwall- 2013-2022

Dietary Tech, Transporter

•Managed patient diets in accordance to admission, discharge, and transfer while using the electronic medical record system, EPIC.

•Maintains HIPPA compliance involving patients, visitors and coworkers

•Consulted with patients about their daily diet options and ensured patient satisfaction.

Hunt Regional Medical Center 2009-2012

Dietary Clerk, Cashier and Patient Representative

•Conducted patient interviews to elect necessary information for dietary concerns.

•Processed and administered dietary changes.

•Corresponded with all medical staff regarding specific dietary needs.

McKesson Corporation 2008-2009

Account Representative

•Telecommunicated with patients and various insurance carriers for patient benefit information.

•Knowledgeable of different insurance including Medicare and Medicaid.

•Performed insurance claim audits.

Education:

Paris Junior College

·Associates of Science in Psychology- 05-13-2011