KELLY ELAINE HALE

PROFESSIONAL SUMMARY

Detail-oriented and ambitious creative mind bringing professionalism, attention to urgency, and experience in customer service looking for a progressive environment to grow and contribute her skills

EXPERIENCE

Onboarding Specialist, Progressive GE—3/14/2022-Present

• Provides specialty service, system and site for SDGE contractors

• Organize data and troubleshoot system issues

• Multi-task in high volume environment; Supporting Vendors and SDGE Managers

• Organizes appointments and meetings, creates guides for support

• Maintain relations between Vendors and Contractors Legal Secretary, Van Clief & Van Clief LLP — 9/2020 - 1/2022, La Jolla, CA

• Maintained case files in hard copy and electronic file format

• Scheduled meetings and calls with opposing counsel and clients

• Managed attorney calendars and scheduled court appearances, appointments, and events

• Received, screened, logged, and distributed incoming mail and packages and attached documents to case files

• Assisted attorneys with scheduling and preparing client interviews

• Produced standard legal documents with templates and proofread prepared materials before distribution

Bartender, McKenzie’s Midtown Tavern — 5/2019 - 8/2020, Phoenix, AZ Managed customer interactions in a friendly, yet busy environment. Organized Events and supported community interactions. Created and executed events and activities to ensure a positive experience. Worked with Vendors for events and promotions.

Bartender, Chelsea’s Kitchen, Sky Harbor Airport, 2015-2019, Phoenix, AZ Served travelers with a positive attitude in a high turnover restaurant, providing excellent service and experiences.

Bartender, Paradise Valley Country Club 2011-2014, Phoenix, AZ Accommodate high profile members/guests with kind, prompt and efficient urgency. Often worked with Event Coordinator to ensure perfect execution of events/banquets.

EDUCATION

San Diego State University, Global Campus, San Diego, CA Paralegal Certificate Program 2022

Scottsdale Community College, Scottsdale, AZ

520-***-****

adymlw@r.postjobfree.com

4569 Del Monte Ave 1/2

San Diego, CA 92107

Associate of Applied Science, Television and Film Production SKILLS

• Team leadership and coordination

• Hospitable customer service and task management

• Detail Oriented

• Documents, writing and reviewing correspondence

• Proficient in Microsoft 365; Outlook, TEAMS, Word, Excel