Organized and dedicated Administrative Assistant with 5 years of experience

and proven track record of providing exceptional administrative service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

• Database Management

• Strong Interpersonal Skills

• Advanced MS Office Suite

Knowledge

• Communication

• Outstanding attention to

details

• Records Management

• Computer Proficiency

• Sorting and Labelling

• Client Correspondence

• Data Entry

• Meetings Organization

• Efficient filing

Administrative Assistant/ BIPA, Business and Intellectual Property Authority/Windhoek/Mar 2018 -Oct 2022

• Completed data entry tasks with accuracy and efficiency.

• Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.

• Corrected data entry errors to prevent later issues such as duplication or data degradation.

• Handled front desk tasks and Answered customer telephone calls promptly to avoid on-hold wait times.

• Sorted and distributed all correspondence.

• Greeted clients and guided them to the appropriate department or person.

• Updated information on all clients in the automated database system.

• Scheduled and issued meeting appointments to clients and management.

Employment Officer/ Ministry of Labor /Windhoek/Apr 2017 - Sept 2017

• Scanned Job seekers documents (e.g CV) and uploaded them into database to keep records for potential employers.

• Sorted documents and maintained organized filing process.

• Executed data verification to detect errors.

• Answered multi-line phone system, routing calls, delivering messages to staff.

Namibia University of Science and Technology (NUST)- Windhoek/ Oct 2019 Bachelor: Business Management

LUSIA KAPONA

adymka@r.postjobfree.com/ +264*********/ Windhoek

PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

EDUCATION

Reference

Wilhelmina Udigeng supervisor Business Intellectual Property Authority (BIPA)

/ +264*********/081*******

Ms. Mulike Lembey Regional Manager (BIPA)/ +264********* Mr Filemon Leonard/ Chief labour Inspector: Ministry of Labour Industrial, Relations and Employment Creation/ +264**-****-***

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