Organized and dedicated Administrative Assistant with 5 years of experience
and proven track record of providing exceptional administrative service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
• Database Management
• Strong Interpersonal Skills
• Advanced MS Office Suite
Knowledge
• Communication
• Outstanding attention to
details
• Records Management
• Computer Proficiency
• Sorting and Labelling
• Client Correspondence
• Data Entry
• Meetings Organization
• Efficient filing
Administrative Assistant/ BIPA, Business and Intellectual Property Authority/Windhoek/Mar 2018 -Oct 2022
• Completed data entry tasks with accuracy and efficiency.
• Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
• Corrected data entry errors to prevent later issues such as duplication or data degradation.
• Handled front desk tasks and Answered customer telephone calls promptly to avoid on-hold wait times.
• Sorted and distributed all correspondence.
• Greeted clients and guided them to the appropriate department or person.
• Updated information on all clients in the automated database system.
• Scheduled and issued meeting appointments to clients and management.
Employment Officer/ Ministry of Labor /Windhoek/Apr 2017 - Sept 2017
• Scanned Job seekers documents (e.g CV) and uploaded them into database to keep records for potential employers.
• Sorted documents and maintained organized filing process.
• Executed data verification to detect errors.
• Answered multi-line phone system, routing calls, delivering messages to staff.
Namibia University of Science and Technology (NUST)- Windhoek/ Oct 2019 Bachelor: Business Management
LUSIA KAPONA
***********@*****.***/ +264*********/ Windhoek
PROFESSIONAL
SUMMARY
SKILLS
WORK HISTORY
EDUCATION
Reference
Wilhelmina Udigeng supervisor Business Intellectual Property Authority (BIPA)
Ms. Mulike Lembey Regional Manager (BIPA)/ +264********* Mr Filemon Leonard/ Chief labour Inspector: Ministry of Labour Industrial, Relations and Employment Creation/ +264**-****-***