Customer Service Representative

Aishs Bano

CUSTOMER SERVICE REPRESENTATIVE

815-***-**** *.*******@*******.*** Aurora, IL 60506

‘Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in

high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional

communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a

positive customer experience.

Dedicated and knowledgeable individual with vast experience providing exceptional customer service to a wide variety of clients.

Proven ability to quickly assess customer needs and provide appropriate solutions. Skilled in resolving customer issues, managing

customer relations, and providing detailed product knowledge. Committed to streamlining processes to improve customer service

efficiency and satisfaction.

Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised

as hard-working by peers, I can be relied upon to help your team achieve its goals.

EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE Aurora, IL

Best Choose Limo September 2021 - May 2023

Responded to telephone inquiries and complaints following standard operating procedures.

Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.

Delivered personalized customer service relating to questions and promptly resolved basic problems on customer

accounts.

Followed up with customers regarding product functionality and overall satisfaction.

Maintained a high level of professionalism when dealing with difficult customers.

EDUCATION

ASSOCIATE IN ARTS (A.A.) GPA22

Collage of dupage, Glen Ellyn, 1L Expected graduation Apr 2024

SKILLS

+ Microsoft Excel + Business Development Understanding

+ Senior Leadership Support + Account Management

COMMUNITY SERVICE

PARENT VOLUNTEER Aurora, IL

Hall Elementary School January 2023 - May 2023

Contact this candidate