Customer Service Representative

SUMMARY OF QUALIFICATIONS:

-Customer service experience, attention to detail, and flexible.

PROFESSIONAL EXPERIENCE:

April 2021 – Present ., JM Brands LLC, Saint Petersburg, FL (FT - remote)

Accounting Manager

-Full cycle accounting: preparing invoice, creating journal entries, and preparing financial reports.

-Analyzed monthly variances.

-Project lead for integration project, required mapping data and testing data.

May 2021-Present., Qwick App, Remote Gig

Server/Event Setup-Breakdown

-Arrive onsite for set-up and breakdown of catering events.

-Server guests h’dorvers and plated meals

Nov 2022-Present., Mobile Locker, Remote Gig

Customer Service Representative

-Interact with guests handling personal property.

-Resolve customer issues

-Process payments for service

May 2020-Dec 2021., CMT Agency, Remote Gig

Brand Ambassador

-Setup and breakdown tasting site

-Serve samples and promote demo brand

-Complete data recap sheet and upload photos

Sep 2019 – Jul 2020., Caregiver for a family member

EDUCATION & TRAINING:

B.S. Accounting Studies, Johnson & Wales University, Providence, RI

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