Customer Service Administrative Assistant
Resume:
Jolene Porter
Las Vegas, NV *****
********@*****.***
Work Experience
Legal Assistant 2
Clark county - Las Vegas, NV
May 2022 to December 2022
Assist customers with administrative duties on traffic tickets and filing rent evictions.Filing protection orders,Assisting customers with paying for their DUI and criminal cases Administrative Assistant
State of Nevada - Las Vegas, NV
November 2015 to May 2022
Answer incoming calls from customers reporting fraud in the Community. Process incoming payments on Debt case held by The State of Nevada for fraud. Process Bank Deposit weekly for all money collected on case during the week. Scan, email, copy documents for Investigators and Eligibility workers. Send out Subpoenas requests for Investigators. Send out payment reminders for cases Dispatcher- Emergency, Engineering Department
Mirage Casino - Las Vegas, NV
December 2013 to August 2014
Compiled and maintained records of business transactions and office activities.
Executed daily operations of Engineering
was instrumental in Copied data and compiled records and reports.
Wrote, designed and produced records of certain transactions
Structured and maintained a Safe work Environment
Trained In Emergency situations and Fireboard
provided information to Engineers
successfully handled daily calls and Employee requests.
Resolved complaints.
Produce Premade Clerk
Albertsons - Henderson, NV
May 2012 to December 2013
Prepared fresh Food items for consumers.Provided excellent customer service to each customer.Always maintained a clean working area
Dispatcher Bell Desk Department
Aria Casino - Las Vegas, NV
May 2011 to December 2012
served as Dispatcher to assist guest with laundry requests, luggage requests, and deliveries
Copied data and compiled records and reports.
Wrote, designed and produced records of certain transactions
Resolved complaints.
Operated office machines such as Computer, Multi Line Phone
Multitasked
Inbound and Outbound Sales Associate
Henry Schein - Reno, NV
December 2005 to July 2010
Answered calls for customer to order supplies for their offices. Offered great customer service to each customer. Maintained files and confidentially of each customer. Operated a computer, fax, copier, 10 key frequently. Was responsible for over 800 customer accounts, growing their business and Maintaining it for the company
Education
Diploma
Arcadia High School - Arcadia, CA
Skills
• 10 Key Data Entry
• Administrative Experience
• Multi-line Phone Systems
• Typing
• Document review
• Legal research
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