Customer Service Representative
Resume:
N
NATALIA WEST
**** ********* *** *** *****, NV.
adymam@r.postjobfree.com
Motivated professional with over 10 years customer service experience who drives new business through providing excellent customer service and establishing strategic partnerships with clients to increase channel revenue. Solid communications skills, and good interpersonal personal skills that satisfies the client and generates repeat referred business. Now seeking a challenging but rewarding position where I can build lasting relationship with customers and deepen client relations.
WORK EXPERIENCE
Free Lance Makeup Artist
01/2006
to
Present
Makeup By Natalia West
Mobile
Provides various makeup services including general, weddings, extraordinary events, commercial's, editorial work, and television. Created weekly salon schedules. Client/Customer service. Supervisor and manage staff of three.
Business Manger
11/2017
to
03/2020
Nordstrom
Brea, CA.
Oversee inventory and management task for the brand Dior. Responsible for creating events to exceed brand goals. Administer all activities related to the brand and stores financial results and quality standards. Supervised daily operations and responsible for increasing sales on average of 2.5%
Personal Beauty Consultant
10/2014
to
11/2017
Sephora
Rancho Cucamonga, CA.
Provided clients with training and beauty classes on how to create their own makeup and what products would benefit their specific needs. Responsible for 1.7% of the stores total sales. Created store events to promote all services.
Event Manager
05/2011
to
10/2014
Point 180 Companies
Southlake Texas
Manage staff of five employees. Prepare and managing event budgets, coordination, and event venues. Supervise event set up. Handle all inter office communications.
SKILLS
Collection specialist- Previous experience working as collections specialist processing customers adjustments and refunds. Excellent negotiations skills and diligence. Negotiate suitable payment plans. Advise customers of suitable payment options
3 years
Customer Service Representative- created customers service email scripts to interact with customers across the company. Process forms, Input data, verify accuracy of information. Collaborator, Hardworking and creative
10+ years
EDUCATION
Citrus College
Other
Esthetician
Azusa, CA
01/2006
to
12/2006
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