Customer Service Call Center
Resume:
ABOUT ME
Reliable and and motivated in assisting customers with all aspects
of selling experience, from providing information on sales and promotions to ensuring a smooth and accurate checkout experience.
My goal is to obtain opportunity to provide my skills and customer service to your business and to also achieve goals, prospects and determination for success and overall achievement. EDUCATION
Institution IPPECO - AGADIR
Diploma in aesthetics and cosmetology
EFV Management Academy - AGADIR
Diploma in Pharmaceutical sales rep.
EXPERIENCE
Beauty cosmetic store associate specializing in selling and recommend certain products to customers depending on their needs. Sales Assistant at “MAC” Store - Agadir. 2011
2012-2013
2016-2017
Provided customers with accurate iformation regarding products and services and assisted them with clothing selection. Sales Assistant at MARWA Store - Agadir. 2011
Part of a team of 5 Beauticians, Responsible of providing a variety of beauty and massage treatments while ensuring exceptional client care. Beautician at Hotel Royal Atlas - Agadir. 2014
Applied client make up, Manicures and Pedicures including shaping nails and Hair removal treatments.
Beautician at Audrey Center - Agadir. 2014-2016
Having direct communication with customers right from their entry to the spa right the way through their personal care and treatment plans. Helping clients to make decisions about their needs. Providing a consultation service, educating them on options for their demands, massage, skin and nail care and also assisting them on any other problems or issues they have.
Beatician at Hotel Corps Executive DOHA 2018-2021
SKILLS
Client acquisition and retention
Researched target audiences and created lists of people and business- es to reach out to.
Formulated an informative audio presentation, and aimed to provide prospective clients with thee most valuable information possible. Answered questions, comments, cocerns relating to our services and products.
Telemarketer at WEBHELP Call Center 2021-2023
Self-motivation
Time management
Goal setting and forecasting
Attention to detail
Closing sales
***************@*****.***
Hay Mohamadi, Agadir, Morocco
BOUCHRA
MOUMANE
ABOUT ME
LANGUAGE
ARABIC
FRENCH
ENGLISH
DUTCH
Contact this candidate