Terrance Crouch

**** ******* ** ***-**

North Little Rock AR. 72117

Email: adym37@r.postjobfree.com

Email: adym37@r.postjobfree.com

Email: adym37@r.postjobfree.com

Phone: 501-***-****

Objective

To obtain a position that will utilize my advanced knowledge and past experience in the fields of Electronics and Information Technology.

Skills

●Electronic Maintenance

●Telecommunications/Telephony Surveillance and Maintenance

●Data Systems Maintenance and Processing

●Telephone Switch Surveillance and Maintenance (Lucent/Nortel-5E®/DMS® Systems)

●Computer/Network Services and Maintenance

●Microsoft software builds and upgrades

●Microsoft Office Suite 2007-2013 (non-certified user)

Education

Veterans Administration (Nutrition and Food Services)

June 2019 - Present

Primary duties include washing of dishes and pots and pans. Cleaning and sanitizing the kitchen area when needed. Secondary responsibilities consist of helping nutritional personnel in the serving of food to veterans in the hospital area.

Experience

Subway - Sandwich Artist

June 2016 - June 2019

Prepare sandwiches and maintain cleanliness of the food line. Performed cash register functions which include end of day cash out and inventory duties. Stock and prep food used to make sandwiches on a daily basis. Wash dishes, mop and sweep floors, and clean serving lines at closing of business day.

Supervisor: Kusum 501-***-****

Okay to contact Supervisor: Yes

Customer Service Representative (Sykes Enterprises)

February 2016 - November 2016

Technical customer service representative for Pearson K12 digital courseware. I also later process payment information for Citibank payment services. This included technical support for Citibank phone and online payment process systems.

Information Technology Manager (Benbanner Computer/Network Services (Self Employed)

September 2001 – February 2016

Computer related repair plus software builds, including network services, which encompassed troubleshooting, diagnostics, systems upgrades and maintenance.

Translation/Provisioning Technician (Lucent Technology-Bell Labs)

March 1997 – September 2001

Telephone Translation/Provisioning and software beta testing for small office home

Office group. within the DMS and 5e platform telephone switches. The beta testing

consisted of testing state of security software used for remote entry (Point-to-Point Tunneling

Protocol) into the aforementioned telephone switches

5ESS®/DMS® Maintenance Surveillance Technician (Pacific Bell/SBC NOC-Network Operations Center)

December 1994 – March 1997

Maintenance and surveillance of Lucent 5e and Northern Telecom DMS digital telephone switches. Also have experience in transport, provisioning, and translation departments.

Data Systems Technician (General Electric Government Services-Surtass Underwater Surveillance Shipboard System)

December 1986 – December 1994

Data system technician for towed array system. Maintain various electronic communications equipment, which included both HF and Satellite communications systems. Performed underwater surveillance in a gram analysis format.

United States Naval Electronics Technician ET1/(E-6)

September 1977 – December 1986

General Naval Communications Electronics Technician, maintaining both shore and shipboard analog and digital communications equipment. Maintain a supervisory position for Naval Master Station Atlantic during the final four years of enlistment.

References

Michael R. Hill, Retired Naval Chief

37 Old Church Circle, Portsmouth VA. 23703

Home: 757-***-****

Cell: 757-***-****

Email: adym37@r.postjobfree.com

Ricky Blount, IT Manager (Coca-Cola Enterprise-Retired)

110 Old Plantation Way

Fayetteville, Georgia 30214

Cell: 722-8260

Email: adym37@r.postjobfree.com

Barbara Blount Phillips (School Principal)

315 North Drive

Fayetteville, Georgia 30214

Cell: 770-***-****

Email: adym37@r.postjobfree.com

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