Customer Service High School

AMBER

TUCKER

615-***-**** · adym35@r.postjobfree.com · Dickson, TN 37055

SKILLS

Customer service

Fast pace

Time management

Multitasking

EXPERIENCE:

PRIVATE SCHOOL Dickson, TN July 2022- present

Transitional Kindergarten Teacher, Guide students toward kindergarten standards

House Keeper

Kaylas Cleaning Dickson, TN Aug 2015- July 2022

Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.

Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.

Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.

Laundered sheets and removed stains to restore linens to pristine condition.

Employed deep-cleaning techniques for areas in need of additional sanitation.

Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.

Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.

Interacted pleasantly with clients and guests when performing daily duties.

Supplied extra towels and toiletries when requested to optimize guest comfort.

Office Manager

Arrow Exterminators Dickson, TN Apr 2012-Jul 2015

Coordinate Route schedules for all employees.

Attend and schedule meetings.

Complete Sales quota for the year.

Sale and creating leads.

Ordering supplies and submitting daily work.

Customer service and fixing any issues for customers that come up.

Teller

Regions Bank Dickson, TN Sep 2011-Sep 2013

Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.

Offered every customer exceptional service levels by remaining friendly and professional during every transaction.

Processed sales referrals and promoted bank services and products, resulting in branch sales increase.

Reported daily averages and shortages to operations department.

Examined checks for identification and endorsement.

Created and implemented new organization and filing system for documents.

Assembled in-store marketing displays.

Balanced daily cash deposits and bank vault inventory with zero error rate.

Met or exceeded sales goals by promoting bank products and services in every interaction.

Balanced daily cash deposits and vault inventory with zero error rate.

Managed opening and closing times for main branch.

Researched and resolved customer issues on personal savings, checking and lines of credit accounts.

Processed cash withdrawals.

Supplied tellers with coin and currency as needed.

Trained employees on cash drawer operation.

Delivered prompt, accurate and excellent customer service.

Manager

Sir Pizza Dickson, TN Jul 2009-Sep 2012

Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.

Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.

Serving, Prep work, and preparing the food.

EDUCATION AND TRAINING

High School Diploma

Dickson County High School Dickson May 2010

Some College (No Degree)

Western Governors University Online

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