Data Entry High School

S Sandra Lopez Milan

562-***-**** ************@*****.*** Wilmington, CA 90744

SKILLS

• Schedule Management

Workflow

Implementation

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• Grant Submissions

• Meeting Coordination

• Special Event Projects

• Attention to Detail

• Operational Efficiency

• Microsoft Office

Inbound Phone Call

Handling

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• Credential Verification

Office Opening and

Closing

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• Bookkeeping

Confidential Records

Management

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Staff Scheduling

Procedures

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Administrative

Arrangements

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• Reminder Calls

Office Equipment

Maintenance

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• Inquiry Requests

Administrative and

Clerical Support

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Employee Records

Management

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• Payroll Preparation

Documentation and

Recordkeeping

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• Corrective Actions

• Filing

Correspondence

Preparation

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• Morale Improvements

• Staff Training

• Enforce Policies

• Visitor Registrations

• Data Entry

LANGUAGES

PROFESSIONAL SUMMARY

Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

WORK HISTORY

October 2016 - Current

Administrative Coordinator, Sprouts Farmer Market, Torrance, CA May 2011 - September 2016

Bookkeeper, Superior Grocers, Gardena Ca

Answered phone calls and responded to inquiries from customers, vendors and other external contacts.

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• Assisted management with special projects to complete all tasks by deadlines. Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.

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• Maintained office calendars to track important dates and deadlines. Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.

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• Prepared detailed documents and reports in adherence administrative processes.

• Monitored and directed incoming mail and prepared outgoing mail. Created and maintained detailed records of office expenses to accurately predict future budget requirements.

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Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

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Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

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• Organized spaces, materials and catering support for internal and client-focused meetings. Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

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• Completed weekly payroll for 100 employees.

• Maintained and processed invoices, deposits, and money logs.

• Reconciled and corrected issues with financial records. Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.

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• Reduced financial discrepancies through transaction monitoring and management.

• Recorded deposits, reconciled monthly bank accounts and tracked expenses.

• Handled day-to-day accounting processes to drive financial accuracy.

• Matched purchase orders with invoices and recorded necessary information. Spanish

Native or Bilingual

May 2009 - May 2011

Cashier, Superior Grocers, Lynwood, CA

November 2005 - March 2009

Quality Control Inspector, Clay Design, Long Beach, CA June 2004 - September 2005

Sandwich Artist, SUBWAY®Restaurants, San Pedro, CA

• Inspected account books and recorded transactions.

• Input financial data and produced reports using Iss45. Supported management by processing invoices and documents with consistent on-time delivery.

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• Streamlined daily reporting information entry for efficient record keeping purposes.

• Counted tills, build tills, balanced tills, input sales in cash office report. Operated money gram, lottery machines, sales of scratchers and lottery. Processed bill payments for customers.

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• Greeted customers entering store and responded promptly to customer needs.

• Built relationships with customers to encourage repeat business. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

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• Worked flexible schedule and extra shifts to meet business needs.

• Welcomed customers and helped determine their needs.

• Helped customers complete purchases, locate items, and join reward programs.

• Restocked and organized merchandise in front lanes.

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

• Stocked, tagged and displayed merchandise as required.

• Assisted customers with returns, refunds and resolving transaction issues.

• Answered questions about store policies and addressed customer concerns.

• Worked closely with shift manager to solve problems and handle customer concerns.

• Tallied cash drawer at beginning and end of each work shift.

• Performed cash, card and check transactions to complete customer purchases.

• Operated cash register to record transactions accurately and efficiently.

• Handled cash with high accuracy and took care to check bills for fraud.

• Used POS system to enter orders, process payments and issue receipts.

• Checked personal identifications during alcohol and tobacco sales.

• Monitored self-checkout systems and provided help in resolving complex problems. Helped customers navigate applications and in-store technology to deliver best-in-class experiences.

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• Inspected incoming and outgoing materials for accuracy and quality.

• Communicated with production team members about quality issues. Inspected quality of products, taking note of functionality, appearance and other specifications.

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• Kept workplace clean and organized in line with restaurant policies.

• Greeted guests, promoted specials, and took orders.

• Prepared and presented food in compliance with health and safety guidelines.

• Trained team members to prepare sandwiches and other items according to instructions.

• Prepared and served hot and cold sandwiches based on customer preferences. Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.

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• Executed sandwich artistry duties with very low occurrence of errors. Shared information with customers about menu items, preparation methods, and ingredients.

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• Restocked and rotated stock in display case to mitigate stock loss.

• Operated manual and electric appliances to peel, slice, and trim food.

• Monitored inventory and requisitioned low-stock items. Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.

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• Kept kitchen, counter and dining areas cleaned and sanitized.

• Accurately operated cash register to process customer payments. Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

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Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

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• Prepared salads, soups and sandwiches for customers.

• Kept drawer balanced by accurately processing cash, credit and debit payments. Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

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Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

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• Prepared recipe ingredients by washing, peeling, cutting, and measuring.

• Replenished serving stations with fresh food and cleaned up spills.

• Filled out daily shift log to record amount of food prepared, used and leftover.

• Reconciled receipt totals, cash and credit payments to address shortages.

• Maintained effective supply levels by monitoring and reordering food stock and dry goods.

• Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.

• Brewed coffee and tea and changed out drink station syrups. Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.

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EDUCATION

June 2003

High School

Banning High School, Wilmington, CA

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