Customer Service Video Production

KEVIN WRIGHT ******@*****.***

Phoenix, AZ ***** 602-***-****

Summary of Qualifications

Creative, organized and detail-oriented. Observant, adaptive and critical thinker. Troubleshooter and problem solver. Committed self-starter who improves productivity and executes time-sensitive tasks efficiently as part of a team or independently, implementing best practices.

Experience

Custodian – Beacon Group – March 2021 to Present

Ensure all floors are swept and mopped or vacuumed, collect trash from offices and common areas and clean restrooms.

Provide assistance to guests and personnel as needed.

Ensure supplies are organized and in stock.

Sanitation protocols implemented for Covid19 pandemic.

Beacon Group is a company for people with disabilities contracted with the State of Arizona.

Quality Control Technician – Video Equipment Rentals – October 2016-April 2017

Performed inspections and troubleshooting for a variety of audio, video, lighting, projectors, and computers.

Multimedia Specialist – Creighton School District – September 2005-May 2016

Streamlined video production process, increasing quality, efficiency & modernization

Developed projector repair & maintenance plan saving the IT Department $250,000

Instructed staff on the use of classroom technology

Purchased, invoiced, inventoried and maintained audiovisual equipment

Engineered sound mixer & supported Governing Board meetings and District events

Wrote articles for the technology newsletter and scripts for ENG and EFP projects

Assisted the Publications Specialist and Technology Help Desk Department

Videography and editing of staff, teacher and HR training videos for district website.

*Winner of Outstanding Customer Service Award 2015

*Nominated for Educational Support Person of the Year 2009

*Nominated for Outstanding Customer Service Award 2007

Production Technician – Kohatsu Video Productions – January 1994-January 2004

Videography and editing, produced video tributes, corporate training and commercials, duplication, clerical.

Freelance Media Specialist – All Wright Video – January 1994-Present

Audio and video production using analog, digital, field and studio equipment.

Freelance Clients: Arizona State University Tech-Based Learning and Research, Arizona Supreme Court, Maricopa County Community College District, KTVK and Glendale Elementary School District.

Education

AAS Video Production Technology - Glendale Community College - 1995

AAS Motion Picture & Television Production - Scottsdale Community College - 1994

Certificate - Media Arts Web Design - Phoenix College - 2013

Diploma - Master Recording Program - Conservatory of Recording Arts & Sciences - 1990

Skills

Mac and Windows platforms, Microsoft Office: PowerPoint, Excel, Word, Outlook and SharePoint, Final Cut Pro 7, Soundtrack Pro, Adobe CS6 Photoshop, iDVD, Audacity, Handbrake, Quicktime, Keynote, Google Drive, Google Docs

Hobbies

Musician, Reading, Author

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