Post Job Free

Resume

Sign in

Customer Service Juvenile Detention

Location:
St. Augustine, FL
Salary:
10
Posted:
July 30, 2023

Contact this candidate

Resume:

DENNIS O’NEILL

***** ****** ***** ******

St. Augustine, FL 32080

609-***-****

adylwt@r.postjobfree.com

Objective

Pursuing a remote part-time customer service position while attending school for the next four years

Experience

St John’s Youth Academy

Youth Care Worker & Counselor

May 2017 to Present

Responsible for maintaining a safe and secure environment for the detained youths and other staff

Assists in the operations of a secure detention center, assuring the safe and secure custody of all assigned detained youth

Supervises youth in all activities and maintains control of detained youth but scheduled headcounts and providing directives.

Completes the required paperwork and documents per the policy and procedures

Attends staff meetings and training per policy and procedures. The Pompano Youth Treatment Center

Youth Care Worker.

Jan 2011 to Apr 2015

Oversees and manages the care, safety, and well-being of each detained youth

Always maintains “line of sight and sound” supervision and when applicable, provider one on one supervision

Log headcounts every 15-minute and document changes to headcount

Ensures all detained youth are always accounted for

Worked with the moderate risk juveniles to making better decision-making skills

Ensures that ratio is always maintained

Conduct random room checks dueling the night shift

Complete Shift Summary prior to end of the shift

Actively participate in interdisciplinary team meetings 2

Broward Regional Juvenile Detention Center

Juvenile Detention Officer.

Jan 2005 to Oct 2010

Ensures the safe and secure custody of all youth while ensuring that all youths are provided their constitutional rights

Uses security and emergency equipment to ensure the safety and security of detained youth and facility

Prepares detained youth for court appearances and judicial facilities as needed according to departmental and facility policy and procedures.

Follows policies and procedures for safety and security of detained youth, staff and the public

Supervises youth in all activities and maintain control of detained youth by giving directives, counseling and/or utilizing appropriate level of verbal or physical use of Protective Action Response (PAR) as needed to control detained youth

Initiates and maintain detained youth counts ads directed by departmental and facility operating procedures and policy

Completes 10-min checks, 5-minute checks or Constant Sight and Uninterrupted Sound Supervision for detained youth confined to room confinement or designated as suicidal

Successfully completes all required training and attend required meetings Psychotherapeutic Service

Direct Care Associates

Apr 2002 to Dec 2004

Responsible for the day-to-day custody and care and supervision of all youth within the facility

Assist with the youth with their independent living skills and two maintains crime free lifestyle

Provide positive role modeling and teachings monitored scheduled activities while maintaining a safe environment

Charles Aiken Academy

Senior House Parent

Nov 1999 to Mar 2002

Maintained the safety and welfare of youth clients

Implemented therapeutic groups

Completed daily status reports

3

Counseled youth on daily life experiences and responsibilities

Coordinated off Campus Activities

Attended weekly meetings on behalf of youth clients Generations Group Home Inc.

Team Leader

Aug 1998 to Oct 1999

Functioned in a leadership role ion the absconded of supervisory staff

Acted ax a liaison between front line counselors and supervisory staff

Assured therapeutic group home services

Coordinated employee work schedules

Provided Daly status reports to the on-call staff

Completed incident reports

Completed summary of weekend activities for supervisors Education /Training

Broward Community College /2005

Criminal Justice / 3 Semesters- 30 college credits Broward County Police Academy / 2003

Juvenile Detention Officer / Certification of Compliance



Contact this candidate