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Customer Service Data Entry

Location:
Detroit, MI
Salary:
19.00
Posted:
July 30, 2023

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Resume:

Andrea Chapman

To obtain a position that will enable me to use organizational skills,and my educational background to work well with people.

Detroit, MI 48238

adylvp@r.postjobfree.com

+1-313-***-****

1. Hard worker & Loyalty

2. Dependable team player

3. Quick learner

4. Punctual

Authorized to work in the US for any employer

Work Experience

Dental Assistant,Receptionist

Midwestern Dental Clinic - Dearborn, MI

February 1998 to April 2020

1. Prepare the treatment room.

2. Prepare the patient for dental treatment, by welcoming, the patient and seating them and making them feel welcome, explain the procedure to the patient and answering any questions. 3. Prepare the operatory room with the proper instruments on the tray needed for the doctor to use :endo,filling, extractions, crowns,and alginate for making dentures. 4. Suctioning and passing the proper Instruments to the doctor. 5. Provide diagnostic information by developing radiographic X-rays,and maintaining the patient appearance.

6. Cleaning and polishing removable appliances, and taking impressions for study models of the patient’s teeth, assisting the doctor with managing dental and medical records. 7. Educate the patient’s about oral hygiene care,plaque control and postoperative instructions. 8. Document dental care services in the patient’s chart. 9. Assist the patient to a financial worker for any dental billing cost for that day and to make any follow up appointments.

Dental Receptionists,File Clerk, Data Entry, Answering Phones, Customer Service. Delivery Driver Helper

Ups - Detroit, MI

October 2019 to January 2020

1. Assist the Ups driver’s deliver the United States mail and packages to residential customer’s and business location’s

2. The mall’s, stores Macy’s, JC Penny’s Targets,Amazon, local gas stations and more in the dearborn and detroit area’s.

3. Picking up mail,having the customer’s sign for registered packages:tires,chains,vacuum cleaner’s,cookware and more.

4. Loading and unloading the trucks, arranging the mail by addresses and zip codes. At the end of the shift returning the mail and packages that could not be delivered back to the station for next day delivery. Environmental Service Worker

Henry Ford Hospital - Detroit, MI

November 2018 to February 2019

1. The safety and cleanliness of the hospital facility sweeping,mopping and sanitizing the patient’s floors in their rooms dusting the patient furniture and emptying the trash and disposal of Bio hazard waste in the hospital.

2. The filling of toilet paper and other paper products in the patient’s rooms as needed, cleaning and sanitizing the patient showers and showerhead and handrails in the bathroom. 3. Cleaning the sink, mirror and sanitizing the toilet bowl. 4. Putting fresh clean linen onto the patient beds and making them up 5. The of end of my night shift disposing of dirt linen to the proper laundry area and emptying the water out of the mop bucket and putting the chemical products and rags back into the proper place on the shelves in the storage room, bagging up the dirt rags to be put in the laundry room. Food Service Worker/Cashier and Prep

Ferndale High School - Ferndale, MI

September 2018 to November 2018

Prepping the lunch menu for the high school students, 1. Menu of Pizza:regular,cheese, and special orders pizzas. 2. Prepared chicken sandwiches: regular, spicy with pickles. 3. Prepared hamburgers and fries and other delectable burgers: pizza burgers,spicy and hawaiian and special burgers.

4. At the end of my shift i would count my register draw for the money that i collected from the staff members and the students for purchasing other delectable items such as cookies, pop, juice,candy, chips. I would prepare a deposit slip and turn it into the office. 5. Then prepare another slip out for the register for the next day. Then clean and sterilize and sanitizing my work station.

6. Clean and sanitize the tables and chair where the students sat and ate their lunch. Inbound & Outbound Fulfilment Center Receiver

Amazon - Romulus, MI

July 2018 to October 2018

1. Unloading and loading of the trucks of amazon products. 2. Scanning the pod’s into inventory with hand held scanner, and then loading the pods onto a wooden pallet by using a manual pallet jack.

3. Take pod’s to the VRC elevator loading them into the elevator and sending them to different floors of the facility, where they are unloaded,and cutting the shrink-wrap off the pods and putting them into a room where the robots put them in storage until they are ready to be shipped out to the customers. Merchandise Processing Receiver

Forman Mills Clothing Store - Dearborn, MI

May 2018 to July 2018

1. Processes stock in the retail environment maintaining efficient flow of merchandise within the store,putting hangers and censoring the clothing and items, putting price information on the product’s by using a price tag gun.

2. Moving stock from the storage area to display the items on the store floor. 3. Building store shelves and putting racks up for the clothing item’s to be displayed on so the customers can purchase them.

4. Using RF gun on a daily basis to keep inventory and exceed productivity. Environmental Service Worker

Beaumont Hospital - Royal Oak, MI

September 2005 to November 2007

1. The safety and cleanliness of the hospital facility. 2. Sweeping,mopping and sanitizing the patient’s floors in their room’s and the hallways of the floor unit’s

3. Dusting furniture and emptying trash.

4. The disposal of Bio hazzard waste.

5. Cleaning and wiping the patient’s beds equipment in the room’s the headboard, mattress and the side railings and underneath the bed.

6. Sterilizing the O.R. room wiping all the equipment,the over head lighting of any Bio hazzard waste and floor’s through the night.

Making sure that all the hallways are free of trash and dust around the baseboards in the hospital. Cashier, Salesperson,Inventory Control,Security, Manager of the Kids Dept. Leyton’s Clothing & Fashion Store - Detroit, MI

June 1990 to March 1997

1. Assisting the customers with the purchase of sales. Cashiering out the customer’s order of clothing and items.

2. Processing the clothing items that were shipped to the store putting price tags on them with a price gun and censoring the items, and steaming the wrinkles out of the clothing to be hung on the clothing racks. 3. Securing the customer’s packages and checking the items when leaving the store to make sure the sensor device were all removed from the items when departing from the store. 4. Manager of the kids department making sure that the customers were pleased with the items that they purchased clothing and shoes.

5. Directing the staff on were to put the clothing items, when bringing them to the floor and putting them on the assembled racks in the kids dept.

Nursing Assistant, Dietary Aide, Laundry Aide

Anchorage Convalescent Nursing Home - Detroit, MI

June 1980 to March 1989

1. Assist the patient’s with daily grooming and R.O.M and transporting the patient’s to the doctor appointments.

2. Making beds, changing the patient’s bed linen assisting the patient’s to the dinning room for breakfast,lunch, dinner and feeding the bed ridden patient’s. 3. Preparing the patient’s food trays in dietary:low sodium diet,pureed and liquid trays and regular trays. 4. Assisted in laundry washing and folding the linen and clothing for the patient’s. Education

Nursing in Nursing

Wayne County Community College - Detroit, MI

September 1981 to March 1983

Nursing in Nursing/Business

Cooley High School - Detroit, MI

September 1979 to June 1981

Nursing Assistant in Nursing

Crockett Vocational Tech Center - Detroit, MI

September 1979 to June 1980

Skills

• Nursing Aide

• 9 years Dental Assistant

• 9 years Environmental Service’s

• 5 years Ups worker

• 1 year Diagnostic X-rays

• 10+ years Dietary

• 8 years Receptionist

• 6 years File Clerk

• 6 years Data Entry

• 6 years Answering Phone & Customer Service

• 6 years

• 10+ years Salesperson

• Cashier

• Manager

• Dietary Aide Experience

• Dentrix

• OSHA

• HIPAA

• English

• Communication skills

• Filing

• Math

• Dental assisting

• Sales

• Caregiving

• Customer service

• Phone etiquette

• Chairside assisting

• Basic math

• Restaurant experience

• Food service

• Sanitation

• Baking

• Organizational skills

• Food safety

• Patient monitoring

• Dental office experience

• Data entry

• Nurse Aide,Patient Sitter (10+ years)

• Hospital experience

• Cleaning

• Customer Service (10+ years)

Languages

• English - Expert

Certifications and Licenses

X-rays

Certified Dental Assistant

Driver's License

X-Ray Certification

Radiology Certification

AED Certification

CPR Certification

Additional Information

1. CPR Certification

2. Nurse Aide certificates in Detroit



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