RESUME

V.JYOTHI D.no: */*, anneppamodali street,

(Hearing impaired). Papanaidupeta (post),Yerpedu(m)

Chittoor (dist),

Andhra Pradesh-517526

Email: adylqo@r.postjobfree.com

MobileNo : 938-***-**** (MESSAGE ONLY)

CAREER OBJECTIVE:

Seeking a position in a reputed organization which provides challenging environment,

encourages continuous learning, creativity and exposure to new ideas and cultures which

stimulates personal as well as professional growth.

WORK EXPERIENCE

Cap Gemini India Pvt Ltd (24thDecember 2014– 1st Aug 2018)

• Process associate for Capgemini Business services pvt. Ltd

• I have 3.9 Years experience in Finance and Accounting.

• Client: The Coca-Cola Company.

IBM PRIVATE LIMITED (14th Dec 2018 – 12thMarch 2020

• Senior Practitioner in IBM (International business machine)

• I have 1.4 Years experience in T&E (Handing Expenses in Concur)

• Client: Paypal(Travel and expenses)

PRIMARYRESPONSIBILITIES:

Order to Cash.

• Customer Account creation.

• Creating Customer Master.

• Handling of customer account details.

• Performing changes and updating of customer details end to end.

• Handling customer details in BASIS and SAP.

Professional experience (procure to pay) P2P

• I know concur tool, which is use for approval to the employee’s claims. This is related to

travel and expenses processed.

• I have worked as a manual auditor in tool of concur, concur detect of approving/ rejected

the claim in IBM (International business mission)

• Responsible for handling customer queries like customer e-mails, In-bound calls and

Service Now (tool)

• Streamlined productivity by decreasing time-wasting tasks and helping supervisors.

EDUCATIONAL QUALIFICATION:

YEAR OF

EXAM BOARD PERCENTAGE INSTITUTE

PASSING

University of Dr. MGR-Janaki College of

B.Com 2014 65%

Madras Arts and Science for Women

Little Flower Convent Higher

HSC 2010 State board 75% Secondary School for the

Deaf

SSLC 2008 State board 68% Clarke School for Deaf

Computer Competencies:

• Knowledge in MS office. MS excel, MS word, MS Power Point.

• Internet Usage, Typing, Printing and Scanning

• Did Basic IT Skill in ANEW under NIIT Certification

• Usage Tools

• SAP Basic

Strength:

• A Quick learner

• A creative thinker

• Sincere & dedicated towards work engaged

• Easily adaptable & flexible person

• A good team player.

Key skills:

• Active listening

• Time management

• Computer skills

• Training ability communication skills.

Technology requirements:

• Sap

• Excel

• Outlook

• Concur

PERSONAL DETAILS:

Father’s Name : Vijay Kumar. V

Date of Birth : 21 December 1990

Nationality : Indian

Marital Status : Single

Languages Known : Tamil, English

Physical Challenged : Deaf &Dumb

ACHIVEMENTS

• Re- organized something to make it work better.

• Worked on special projects.

• Received awards.

• Come up with a new idea that improved things

• Best customer service Award 2016.

• Best domain expert Award 2016.

• (Quick learning of new process and Training new joiners)

• ‘N’ number of appreciations received from clients as well as within the organization.

DECLARATION:

I hereby declare that the above-mentioned information is correct up to my knowledge.

(Jyothi. V)

Date:

Place:

Contact this candidate