Implementation Specialist Information Systems

ANAS SAFWA

***** ******** ********, ** ***** · 734-***-****

*********@*****.***

Results-driven implementation specialist with almost two decades of experience in successfully delivering software solutions and providing exceptional client support. Skilled in project management, problem solving, and cross-functional collaboration, ensuring timely and efficient implementation of products and services. Proven ability to adapt to new technologies and committed to continuous professional development.

EXPERIENCE

2017 – 2023

SYSTEM IMPLEMENTATION SPECIALIST, Burgan national information systems company

Trained staff members on using company software programs, improving efficiency by 85%

Managed customer requests for design and supplied design files and entered the data into the appropriate software, keeping up with detailed specs, tracking progress, and maintaining continuity within the various departments involved with the project.

Required multi-tasking skills, often operating out of 10+ programs simultaneously.

Completed 70+ hours of training in job related programs, software, and data management systems.

2005 – 2023

SYSTEM IMPLEMENTATION SPECIALIST, bURGAN NATIONAL INFORMATION SYSTEMS COMPANY

Proficient in Windows application, Visual basic 6, Visual basic access, and Microsoft SQL administration.

Facilitated user acceptance testing sessions with 218 key stakeholders by ensuring a successful deployment.

Developed project plans to ensure service ordered would be implemented correctly and on time.

Managed a staff of multi-functional and technical professionals.

EDUCATION

2003

COMPUTER SCIENCE, bHARATHIAR uNIVERSITY

SKILLS

Solid knowledge of Visual basic 6

Proficient in Visual basic access

Experienced in Microsoft SQL administration

Ability to analyze and solve problems using learned techniques and tools

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