Customer Service Representative

THOMAS J. MAGGLOS

**** ****** ******

Bulverde, TX 78163

818-***-****

***********@*****.***

OBJECTIVE

To be hands-on manager or individual contributor on a team in an environment where I can make a contribution and provide excellent customer service.

RELATED WORK EXPERIENCE

Flight Safety 6.1.22 – 6.6.23

San Antonio, TX

Citation Jet Instructor

Customer Service Representative

Supported client experience

Assisted clients with program questions

Provided support for training operations

Facilitated Operations

Air 7 8.2016 – 4.2020

Camarillo, CA

General Manager

Hands-on customer service

Managed customer support team

Ensured facility standards were met consistently

Jersey Mike’s Sub Shops 2.2010 – 4.2020

Chatworth, CA & Woodland Hills, CA

Owner/Manager

Delivered hands-on excellent customer service

Employee training – Customer Service and Sales

Facilitated franchise promotions

Maintained Standards: sales, store cleanliness and appearance

Upheld Franchise Agreement

EDUCATION

B.A., Business Administration, Belford University, Houston, TX

References available upon request.

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