Jocelyn
Agulto Bellevue, Washington *****
***.*******@*****.***
Financial and administrative professional experienced in managing accounts receivable and collections. Proven track record of increasing collections, reducing delinquencies, and improving customer satisfaction. Skilled in reconciling accounts, identifying discrepancies, and tracking payments. Experience
Accounts Receivable Specialist
Fashion Fresh Apparel Inc. Quezon City, Philippines October 2000-March 2023
Analyzed and resolved misapplied payments and banking discrepancies.
Reconciled accounts receivable ledger to support the accuracy and completeness of customer payments.
Collected outstanding payments from customers and handled customer inquiries promptly.
Regularly updated customer contact information and payment records.
Contacted customers by mail or telephone concerning past-due balances.
Assisted in preparing financial statements at the year-end closing process.
Analyzed aged debtors’ reports to identify delinquent accounts requiring follow-up actions.
Monitored daily bank activity including deposits and electronic fund transfers.
Researched discrepancies between invoices and payments received, identifying potential errors or issues for resolution.
Prepared monthly aging reports for management review on a timely basis.
Collaborated with other departments and teams within the organization concerning Accounts Receivable matters.
Processed customer payments accurately and posted them to appropriate accounts in a timely manner.
Updated clients' contact information as needed when changes were reported. Skills
Credit and Collections • Account Reconciliation • Invoice Preparation • Payment Management
• Statement Preparation • Bill Payment and Recordkeeping • knowledge in Microsoft Office Education
Bachelor of Science (B.S.) in Management, Manila, Philippines Philippine School of Business Administration, April 1998