Matthew J. Schultz
Baltimore County, MD • 410-***-****
adylem@r.postjobfree.com
CAREER OVERVIEW
Worker with 20 years’ experience in customer service and supply industry; independently and teamwork. Looking to work in a company with purpose and possibility to use my skills and knowledge acquired in previous jobs and hobbies. EXPERIENCE
CSX - Baltimore County, MD Oct 2022 – May 2023
Conductor
• Coordinate switch engines crews, placing train parts to facilitate loading and unloading, make precise adjustments in moving the controls of a vehicle to exact positions needed.
• Ensure compliance with train orders, signals and railroad rules and regulations for safety operations and the Federal Railroad Administration (previously learned in a month training).
• Inspect equipment on cars prior to departures.
• Receive and Transmit information by radio.
• Assist and instruct train crews to couple and uncouple cars, operates switches, and minor repairs to railcars.
• Maintain awareness of surrounding area to ensure rail safety.
• Road trips, Outside work in different weather conditions balancing and climbing outside the rail equipment, walking long distance for visual inspections.
United States Postal Service - Baltimore County, MD Jul 2004 – Jul 2021 Rural Letter Carrier
• Training new hires on Customer Service Procedures, Filing Mail, solving issues and driving.
• Arranged letters and parcels for 800 business and household deliveries/pickups per day.
• Collect revenue for the U.S. Government and other businesses through sales and receipts of secure mail and parcels.
• Customer Service oriented with the ability to quickly diffuse and assist with a multitude of different customer issues.
• Maintain and complete all administrative tasks required for daily and special requirements.
• Keep accurate account of active addresses and noting the special needs of the customers at those addresses.
• Operate postal vehicles guarantee safety.
• Provided customer support and excellent service to customers on my routes. Walmart – Baltimore County, MD May 2005 – Feb 2006. Backroom Assistant Manager
A&P Tea Company - Baltimore County, MD Sep 1999 – Jul 2004. Deli Manager (Aug 2001 – Jul 2004).
Cashier (Sep 1999 – Aug 2001).
Saint Joseph Medical Center –Baltimore County, MD Summers 1997, 1998, 1999. Volunteering Store Room
EDUCATION
University of Maryland Baltimore County - Catonsville, MD Chemical Engineering 3 years
Archbishop Curley High School
Diploma 2000
ADDITIONAL
Programs: Microsoft Word, Excel, Adobe Photoshop.
Languages: English, Spanish, HTML.
Hobbies: Welding, Metal & Wood working, Electronic Fabrication, Glass Blowing & Gardening.